TerraMaster Forum

When launching Surveillance, you usually want to immediately watch the broadcast from the cameras, but you have to launch it manually each time after opening, or some other action, is it possible to choose what will be launched when opening Surveillance. Your competitors have such a choice.
It's a pity, of course, that there is no native application for Surveillance on macOS.
And the picture from the cameras after launch may not appear for a very long time, for several minutes. And it often disappears.

Thank you for your feedback. I will inform the person in charge of this module of your needs.

For the problem of long response time, can you tell me the brand and model of your camera.

TMWut wrote: ↑11 Jan 2025, 20:43 For the problem of long response time, can you tell me the brand and model of your camera.

Hikvision DS-2CD2523G0-IWS
Hikvision DS-2CV2Q21FD-IW
Hikvision DS-2CD2443G0-IW
HiWatch DS-I202 D 2.8mm
HiWatch IPC-B020(C) (2.8 мм)

H.265 compression format, ONVIF, different resolution and bitrate in the settings of different cameras

AES wrote: ↑12 Jan 2025, 01:37

Camera brands that support ONVIF and RTSP protocols, as well as H.265 compression, are compatible with the latest 5.1 system. Please update your system to version 5.1.145 or higher, or even to the 6.0 version for the best performance. What is your current system version?

TMcola wrote: ↑12 Jan 2025, 18:33

AES wrote: ↑12 Jan 2025, 01:37

Camera brands that support ONVIF and RTSP protocols, as well as H.265 compression, are compatible with the latest 5.1 system. Please update your system to version 5.1.145 or higher, or even to the 6.0 version for the best performance. What is your current system version?

TOS 6.0.610
Surveillance Manager 1.0.054
I have everything up to date.

You're right, having the ability to auto-launch camera feeds would make a big difference! It’s disappointing that there's no native macOS app for Surveillance, too. The long loading times and disappearing feeds definitely need to be improved for a better user experience. Fingers crossed for updates that enhance functionality!