TerraMaster Forum

Hi everyone!
I'm kind a newbie into all of NAS questions
I have F4-424 (6.0.577).
I bought UPS from the LIST - Powercom WOW-500 U
I thought this is Plug-N-Play staff, but it's only notifications every 5 sec "NAS device disconnected from UPS"
What am I doing wrong?

Good day, Terramaster team!
The same issue with my NAS (f2-424 running TO 6.0.577) and Powercom WOW-500U.
In settings its mentioned that UPS is not connected and notifications appears as mentioned in message above.
Could you please advise which steps should be done to activate this UPS model on NAS side? tks.

Hello!we recommend that you contact the official technical support team for remote troubleshooting and resolution of your issue.