UPS Powercom WOW-500 U

Discuss, seek assistance, and report issues related to hardware components, such as hardware platforms, memory, network ports, power supplies, UPS systems, and so on.
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pheniks
Posts: 1
Joined: 30 Nov 2024, 02:16
Russia

UPS Powercom WOW-500 U

Post by pheniks »

Hi everyone!
I'm kind a newbie into all of NAS questions
I have F4-424 (6.0.577).
I bought UPS from the LIST - Powercom WOW-500 U
I thought this is Plug-N-Play staff, but it's only notifications every 5 sec "NAS device disconnected from UPS"
What am I doing wrong?


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F4-424 TOS 6.0.577
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alexich
Posts: 19
Joined: 02 Dec 2024, 01:43
Russia

Re: UPS Powercom WOW-500 U

Post by alexich »

Good day, Terramaster team!
The same issue with my NAS (f2-424 running TO 6.0.577) and Powercom WOW-500U.
In settings its mentioned that UPS is not connected and notifications appears as mentioned in message above.
Could you please advise which steps should be done to activate this UPS model on NAS side? tks.
f2-424 (TOS 6)
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HeliaWu
TM Support
Posts: 61
Joined: 22 Aug 2024, 18:54
China

Re: UPS Powercom WOW-500 U

Post by HeliaWu »

Hello!we recommend that you contact the official technical support team for remote troubleshooting and resolution of your issue.
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