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TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Posted: 05 Jan 2025, 00:59
by rvescovi
Hi,

After installed TerraSync windows client and synchronized bidirectional, I'm able to create files and directories from windows file manager but when I try to delete any folders I receive a popup error: 0x80070185 cloud operation is unsuccessful.

Even renaming is not possible of previously successfully created folders.

TOS 6 577
TNAS PC for Windows v. 5.2.021

Thanks.

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Posted: 05 Jan 2025, 13:23
by TMpzhen
Are you editing a cloud state folder on Windows?

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Posted: 05 Jan 2025, 20:56
by rvescovi
No, I'm simply trying to delete a folder from Windows File Explorer. The folder is under TerraSync syncronization with the NAS.

I can create the folder but nor delete and neither renaming it.

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Posted: 06 Feb 2025, 11:52
by TMeric
The new versions of TerraSync 1.1.845 and TNAS PC 5.2.088 have been released. Please update to the latest versions and check if the issue persists. If you encounter any issues, feel free to contact us. Thank you.

Re: TerraSync in windows cannot delete folders error 0x80070185 cloud operation is unsuccessful

Posted: 20 Feb 2025, 16:20
by CodeHunter
TMeric wrote: 06 Feb 2025, 11:52
Same problem here, but luckily the update issue’s all fixed now! Huge thanks for the help!