Locked out/no root priveleges after system reinstall

Permissions, Users, Uear groups, shared folders, LDAP/domain
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User avatar
Patrol7780
Posts: 5
Joined: 29 Dec 2024, 03:03
Austria

Locked out/no root priveleges after system reinstall

Post by Patrol7780 »

I have a tnas f2-223 with tos 6.0.577. System got corrupted and stopped working. I removed the disks, reinstalled it, and the volume and the storage pool both got recovered successfully. But i have no permissions to access the files. File manager gives: source file doesnt exist. I can see theee folders but have no access.
If i log in via ssh
I get this error:
Creating directory '/home/Patrol7780'.
Unable to create and initialize directory '/home/Patrol7780'.
Creating directory: /home/Patrol7780 failed: Operation not permitted
Creating directory: /home/Patrol7780/ failed: Operation not permitted
Last login: Sat Dec 28 18:43:26 2024 from 192.168.50.200
Could not chdir to home directory /home/Patrol7780: No such file or directory

The volume doesnt seem to be mounted at all and i dont have any permissions nor to access any of the files nor to change/back them up.
Need help
User avatar
IrisLi
TM Support
Posts: 146
Joined: 07 Aug 2023, 18:10

Re: Locked out/no root priveleges after system reinstall

Post by IrisLi »

Patrol7780 wrote: 29 Dec 2024, 03:05
May I ask if you are using a super administrator user?
1. Please enter the following command to check if the volume is mounted:

Code: Select all

df -h

Code: Select all

fdisk -l
2. After entering the home directory, enter the following command to check if the folder and permissions are available

Code: Select all

ll /home
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
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User avatar
Patrol7780
Posts: 5
Joined: 29 Dec 2024, 03:03
Austria

Re: Locked out/no root priveleges after system reinstall

Post by Patrol7780 »

thank you for your help! yes, indeed, im using theee one and only superuser. it shows that the volume is mounted with rw rights, but if if try to access/change files it says peermission denied. I have tried reinstalling the system severeal times with no success. Neither file explorer nor ssh have permissions. Also i cant even install any app, it will download then fail to install due to peermission issues.

Patrol7780@TNAS:/# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/md9 7.5G 2.0G 5.1G 29% /
tmpfs 50M 28K 50M 1% /dev/shm
tmpfs 752M 11M 742M 2% /run
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 512M 20M 493M 4% /tmp
/dev/mapper/vg0-lv0 5.5T 1.5T 4.0T 27% /var/subvols/8vEbTxkKvwa
/dev/mapper/vg0-lv0 5.5T 1.5T 4.0T 27% /Volume1
/dev/mapper/vg0-lv0 5.5T 1.5T 4.0T 27% /home
tmpfs 376M 0 376M 0% /run/user/0
Patrol7780@TNAS:/# fdisk -l
Disk /dev/sda: 5.46 TiB, 6001175126016 bytes, 11721045168 sectors
Disk model: ST6000VN006-2ZM1
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: gpt
Disk identifier: AA9D4936-8277-47E5-8C90-61E5BBF6F43E

Device Start End Sectors Size Type
/dev/sda1 2048 585727 583680 285M Linux filesystem
/dev/sda2 585728 16586751 16001024 7.6G Linux filesystem
/dev/sda3 16586752 20586495 3999744 1.9G Linux filesystem
/dev/sda4 20586496 11721043967 11700457472 5.4T Linux filesystem


Disk /dev/sdb: 5.46 TiB, 6001175126016 bytes, 11721045168 sectors
Disk model: WDC WD60EDAZ-11U
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: gpt
Disk identifier: B0F41112-02E6-401D-BB87-C501F62EDDB0

Device Start End Sectors Size Type
/dev/sdb1 2048 585727 583680 285M Linux filesystem
/dev/sdb2 585728 16586751 16001024 7.6G Linux filesystem
/dev/sdb3 16586752 20586495 3999744 1.9G Linux filesystem
/dev/sdb4 20586496 11721043079 11700456584 5.4T Linux filesystem


Disk /dev/md9: 7.63 GiB, 8187281408 bytes, 15990784 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/md8: 1.91 GiB, 2045771776 bytes, 3995648 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/md0: 5.45 TiB, 5990499553280 bytes, 11700194440 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/mapper/vg0-lv0: 5.45 TiB, 5990497910784 bytes, 11700191232 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Patrol7780@TNAS:/# ll /home
total 4
drwxr-xr-x 1 Patrol7780 Patrol7780 0 Dec 28 18:11 ./
drwxr-xr-x 18 Patrol7780 Patrol7780 4096 Dec 28 18:11 ../
User avatar
Patrol7780
Posts: 5
Joined: 29 Dec 2024, 03:03
Austria

Re: Locked out/no root priveleges after system reinstall

Post by Patrol7780 »

i have reinstalled the system again and createed a new superuser. Still no success. it lacks superuser priveleges.
Are you sure you want to continue connecting (yes/no/[fingerprint])? yes
Warning: Permanently added '[192.168.50.83]:9222' (ED25519) to the list of known hosts.
([email protected]) Password:
Creating directory '/home/Patrol'.
Unable to create and initialize directory '/home/Patrol'.
Creating directory: /home/Patrol failed: Operation not permitted
Creating directory: /home/Patrol/ failed: Operation not permitted
Could not chdir to home directory /home/Patrol: No such file or directory
Patrol@TNAS:/# sudo -i
This account is currently not available.
Patrol@TNAS:/# sudo -i
This account is currently not available.
Patrol@TNAS:/# id
uid=0(Patrol) gid=0(Patrol) groups=0(Patrol),997(allusers),998(admin)
Patrol@TNAS:/# id
uid=0(Patrol) gid=0(Patrol) groups=0(Patrol),997(allusers),998(admin)
Patrol@TNAS:/# sudo -i
This account is currently not available.
Patrol@TNAS:/# grep root /etc/passwd
root:x:9999:9999:Linux User,:/root:/usr/sbin/nologin
syslog:x:10000:10000:syslog:/root:/usr/sbin/nologin
Patrol@TNAS:/# sudo usermod -s /bin/bash root
usermod: Permission denied.
usermod: cannot lock /etc/passwd; try again later.
Patrol@TNAS:/# ls -ld /Volume1
drwxr-xr-x 1 Patrol Patrol 224 Dec 29 16:15 /Volume1
Patrol@TNAS:/# id
uid=0(Patrol) gid=0(Patrol) groups=0(Patrol),997(allusers),998(admin)
Patrol@TNAS:/# lsblk -f
NAME FSTYPE FSVER LABEL UUID FSAVAIL FSUSE% MOUNTPOINTS
sda
├─sda1
│ vfat FAT32 UTOSDISK 6BC0-57D1
├─sda2
│ linux_ 1.2 TNAS:UTOSCORE-X86-S64 118e4518-e9bc-b6e7-0b50-b6c18c43e360
│ └─md9
│ ext4 1.0 9d1dfb59-b584-42d3-bd40-b29ea1806e80 5G 27% /
├─sda3
│ linux_ 1.2 TNAS:UTOSSWAP-X86-S64 e9b0523d-5df8-6613-33a0-c3a538b47b05
│ └─md8
│ ext4 1.0 6e849fc5-9775-4f24-85b8-fe87cbcfa6e9 [SWAP]
└─sda4
linux_ 1.2 TNAS-6807:UTOSUSER-X86-S64
dbeb638a-e01b-088d-d2c2-fe5a2368fd1f
└─md0
LVM2_m LVM2 XWApro-BOeX-KsHO-oD2q-dccv-MfvD-1VsyMk
└─vg0-lv0
btrfs TOS_VOL_20240514 2090b318-16db-4975-8b7d-601dcc1e815a 4T 27% /home
/Volume1
/var/subvols/8vEbTxkKv
wa
sdb
├─sdb1
│ vfat FAT32 UTOSDISK 6C85-C262
├─sdb2
│ linux_ 1.2 TNAS:UTOSCORE-X86-S64 118e4518-e9bc-b6e7-0b50-b6c18c43e360
│ └─md9
│ ext4 1.0 9d1dfb59-b584-42d3-bd40-b29ea1806e80 5G 27% /
├─sdb3
│ linux_ 1.2 TNAS:UTOSSWAP-X86-S64 e9b0523d-5df8-6613-33a0-c3a538b47b05
│ └─md8
│ ext4 1.0 6e849fc5-9775-4f24-85b8-fe87cbcfa6e9 [SWAP]
└─sdb4
linux_ 1.2 TNAS-6807:UTOSUSER-X86-S64
dbeb638a-e01b-088d-d2c2-fe5a2368fd1f
└─md0
LVM2_m LVM2 XWApro-BOeX-KsHO-oD2q-dccv-MfvD-1VsyMk
└─vg0-lv0
btrfs TOS_VOL_20240514 2090b318-16db-4975-8b7d-601dcc1e815a 4T 27% /home
/Volume1
/var/subvols/8vEbTxkKv
wa
nbd0
nbd1
nbd2
nbd3
nbd4
nbd5
nbd6
nbd7
nbd8
nbd9
nbd10
nbd11
nbd12
nbd13
nbd14
nbd15
Patrol@TNAS:/# sudo lvdisplay
WARNING: Running as a non-root user. Functionality may be unavailable.
/run/lock/lvm/P_global:aux: open failed: Permission denied
Patrol@TNAS:/# sudo btrfs subvolume list /Volume1
ERROR: can't perform the search: Operation not permitted
Patrol@TNAS:/# sudo mdadm --detail /dev/md0
mdadm: must be super-user to perform this action
Patrol@TNAS:/# sudo sh -c 'lvdisplay'
WARNING: Running as a non-root user. Functionality may be unavailable.
/run/lock/lvm/P_global:aux: open failed: Permission denied
Patrol@TNAS:/# sudo usermod -s /bin/bash Patrol
usermod: no changes
Patrol@TNAS:/# sudo echo '/bin/bash' > /etc/shells
sudo chsh -s /bin/bash Patrol
You may not change the shell for 'Patrol'.
Patrol@TNAS:/# sudo chmod 770 /run/lock/lvm
sudo chown root:Patrol /run/lock/lvm
chmod: changing permissions of '/run/lock/lvm': Operation not permitted
chown: changing ownership of '/run/lock/lvm': Operation not permitted
User avatar
Patrol7780
Posts: 5
Joined: 29 Dec 2024, 03:03
Austria

Re: Locked out/no root priveleges after system reinstall

Post by Patrol7780 »

Is there support here? Its been two weeks since im trying to get it solved!

([email protected]) Password:
Creating directory '/home/Patrol7780'.
Unable to create and initialize directory '/home/Patrol7780'.
Creating directory: /home/Patrol7780 failed: Operation not permitted
Creating directory: /home/Patrol7780/ failed: Operation not permitted
Last login: Tue Dec 31 15:05:53 2024 from 192.168.50.200
Could not chdir to home directory /home/Patrol7780: No such file or directory
Patrol7780@TNAS:/# ls -la /Volume1/@apps/DockerEngine/DockerData/btrfs/subvolumes/
ls: cannot access '/Volume1/@apps/DockerEngine/DockerData/btrfs/subvolumes/': No such file or directory
Patrol7780@TNAS:/# sudo mount -o remount,noacl /Volume1
mount: /Volume1: must be superuser to use mount.
Patrol7780@TNAS:/# sudo chown -R Patrol7780:Patrol7780 /Volume1
chown: changing ownership of '/Volume1/public': Operation not permitted
chown: changing ownership of '/Volume1/@system': Operation not permitted
chown: changing ownership of '/Volume1/@apps': Operation not permitted
chown: changing ownership of '/Volume1/@desktop': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-05-14.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-05-15.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-05-16.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-05-17.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-05-21.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log.6': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log.5': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log.4': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log.3': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log.2': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log.1': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log.0': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-09.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-10-09.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-10.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2024-10-10.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/samba_2024-10-11.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/update_2024-12-26.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2024-12-26.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2024-12-27.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-12-27.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-12-28.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2024-12-28.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2024-12-29.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-12-29.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-12-30.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2024-12-30.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2024-12-31.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/http_2024-12-31.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog/sshd_2025-01-01.log': Operation not permitted
chown: changing ownership of '/Volume1/@zlog': Operation not permitted
chown: changing ownership of '/Volume1/qBittorrent': Operation not permitted
chown: changing ownership of '/Volume1/Plex': Operation not permitted
chown: cannot read directory '/Volume1/@sysSnapShoot': Permission denied
chown: changing ownership of '/Volume1/Media': Operation not permitted
chown: changing ownership of '/Volume1/homes': Operation not permitted
chown: cannot read directory '/Volume1/docker': Permission denied
chown: cannot read directory '/Volume1/home': Permission denied
chown: changing ownership of '/Volume1/@usb/usbshare_sdc1': Operation not permitted
chown: changing ownership of '/Volume1/@usb': Operation not permitted
chown: changing ownership of '/Volume1/@collect/Patrol7780': Operation not permitted
chown: changing ownership of '/Volume1/@collect/Patrol': Operation not permitted
chown: changing ownership of '/Volume1/@collect': Operation not permitted
chown: cannot read directory '/Volume1/web': Permission denied
chown: changing ownership of '/Volume1/.main.inc': Operation not permitted
chown: changing ownership of '/Volume1/WD4': Operation not permitted
chown: changing ownership of '/Volume1/@cache/DupleBackup_V2.tpk': Operation not permitted
chown: changing ownership of '/Volume1/@cache/DupleBackup_V2.bz2': Operation not permitted
chown: changing ownership of '/Volume1/@cache': Operation not permitted
chown: changing ownership of '/Volume1': Operation not permitted
Patrol7780@TNAS:/# sudo chmod -R u+r /Volume1
chmod: changing permissions of '/Volume1': Operation not permitted
chmod: changing permissions of '/Volume1/public': Operation not permitted
chmod: changing permissions of '/Volume1/@system': Operation not permitted
chmod: changing permissions of '/Volume1/@apps': Operation not permitted
chmod: changing permissions of '/Volume1/@desktop': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-05-14.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-08-14.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-08-15.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-08-17.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-08-18.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-08-18.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-08-25.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-08-26.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-08-26.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-09-07.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-09-08.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-09-08.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/update_2024-09-08.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-09-09.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-09-09.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-09.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-10.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-09-10.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-09-10.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-09-11.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-11.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-09-11.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-09-12.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-15.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-18.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-20.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-23.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-09-27.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-09-27.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-09-28.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-05.log.1': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-05.log.0': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-05.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-08.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-09.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.8': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.7': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.6': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.5': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.4': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.3': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.2': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.1': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log.0': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-09.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-10-09.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-10.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-10.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-11.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-11.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-12.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-12.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-13.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-13.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-14.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-15.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-17.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-17.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-18.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-18.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-19.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-19.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-20.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-21.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-21.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-22.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-23.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-23.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-28.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-10-29.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-10-30.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/samba_2024-11-26.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-11-27.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-11-28.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-11-29.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-11-29.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-11-30.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-03.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-04.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-05.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-06.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-10.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-12-26.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/update_2024-12-26.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-26.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-27.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-12-27.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-12-28.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-28.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-29.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-12-29.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-12-30.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-30.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2024-12-31.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/http_2024-12-31.log': Operation not permitted
chmod: changing permissions of '/Volume1/@zlog/sshd_2025-01-01.log': Operation not permitted
chmod: changing permissions of '/Volume1/qBittorrent': Operation not permitted
chmod: changing permissions of '/Volume1/Plex': Operation not permitted
chmod: changing permissions of '/Volume1/@sysSnapShoot': Operation not permitted
chmod: cannot read directory '/Volume1/@sysSnapShoot': Permission denied
chmod: changing permissions of '/Volume1/Media': Operation not permitted
chmod: changing permissions of '/Volume1/homes': Operation not permitted
chmod: changing permissions of '/Volume1/docker': Operation not permitted
chmod: cannot read directory '/Volume1/docker': Permission denied
chmod: changing permissions of '/Volume1/home': Operation not permitted
chmod: cannot read directory '/Volume1/home': Permission denied
chmod: changing permissions of '/Volume1/@usb': Operation not permitted
chmod: changing permissions of '/Volume1/@usb/usbshare_sdc1': Operation not permitted
chmod: changing permissions of '/Volume1/@collect': Operation not permitted
chmod: changing permissions of '/Volume1/@collect/Patrol7780': Operation not permitted
chmod: changing permissions of '/Volume1/@collect/Patrol': Operation not permitted
chmod: changing permissions of '/Volume1/web': Operation not permitted
chmod: cannot read directory '/Volume1/web': Permission denied
chmod: changing permissions of '/Volume1/.main.inc': Operation not permitted
chmod: changing permissions of '/Volume1/WD4': Operation not permitted
chmod: changing permissions of '/Volume1/@cache': Operation not permitted
chmod: changing permissions of '/Volume1/@cache/DupleBackup_V2.tpk': Operation not permitted
chmod: changing permissions of '/Volume1/@cache/DupleBackup_V2.bz2': Operation not permitted
User avatar
TMnick
TM Product Manager
Posts: 95
Joined: 03 Jul 2024, 15:56
China

Re: Locked out/no root priveleges after system reinstall

Post by TMnick »

Patrol7780 wrote: 01 Jan 2025, 20:42 Is there support here? Its been two weeks since im trying to get it solved!

([email protected]) Password:
Sorry to hear that you've been facing this issue for so long. I have forwarded your problem, but you won't receive a response until tomorrow because it's New Year's Day today and the technical staff are off duty.
Finally, I wish you a Happy New Year 2025.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
User avatar
Patrol7780
Posts: 5
Joined: 29 Dec 2024, 03:03
Austria

Re: Locked out/no root priveleges after system reinstall

Post by Patrol7780 »

Thank you very much! Wish you a Happy New Year!
User avatar
TMLila
TM Product Manager
Posts: 90
Joined: 30 Apr 2024, 16:27
China

Re: Locked out/no root priveleges after system reinstall

Post by TMLila »

Patrol7780 wrote: 01 Jan 2025, 23:39
Hello! Patrol7780,

I apologize for the delay in assisting you with your issue. After reviewing the log data you provided, our engineers suspect that your file system may be corrupted. Please try the repair methods we have provided. Here is the link to the file system repair instructions: (viewtopic.php?t=2575).

If you are still unable to access and use the shared folders normally, we suspect that there might be an issue with your data disk. You may consider seeking professional data recovery services.

If you have any further questions, please feel free to contact us.
User avatar
Gremlin
Gold Member
Posts: 1625
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Locked out/no root priveleges after system reinstall

Post by Gremlin »

Patrol7780 wrote: 01 Jan 2025, 23:39
Have you created a user "Patrol7780" via the GUI? TOS automatically creates the user folder when creating a user.

Don't use 'sudo' commands since they don't work {no 'root' user allowed}. Login as the superuser created during installation to obtain (so called) 'root privileges'.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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