Constant loss of connection

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shinegull
Posts: 18
Joined: 25 Nov 2024, 07:51
Canada

Constant loss of connection

Post by shinegull »

At first I thought it was a possible issue with my motherboard.

but now that im connected to the F8 Nas via a switch, that seems unlikely.
different cable, same thing. maybe 2 bad cables? i dont think so. the original cable that came with is being used by an unraid setup. Ive been transferring files from there all morning. and not a single drop. slow due to drive speed but very consistent

why does the connection on the F8 Nas keep dropping?
Is this a hardware issue or do i have some setting i forgot to turn on?
Its getting to the point, where im cant trust the Nas to do large transfers. Small-ish batches only.
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: Constant loss of connection

Post by TMroy »

Firstly, we need to troubleshoot for any potential hardware issues. You can use a speed test software on your PC to check if the network connection is stable. Additionally, please use the benchmark tool built into TOS to test if there are any issues with the disks.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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