Unable to log in to web interface or by SSH

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sim667
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Joined: 24 Oct 2023, 00:05
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Unable to log in to web interface or by SSH

Post by sim667 »

I've got a f2-423 and connected a D4-300 to it, which I've been trying to use as a Time Machine for a Mac. I enabled an extra setting on the SMB file service options on TOS5.1 which locked up the NAS, and now I've restarted it, the NAS won't allow me to log in via the web interface, and just gives me the frustrating Loading......., please wait message. Trying to log in via SSH also just times out. Can I please have some guidance on how to resolve?

I've had a similar issue before that self resolved, but this is now very frustrating as its stopping me from using my data.
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sim667
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Re: Unable to log in to web interface or by SSH

Post by sim667 »

Just to add a bit more, when it initially started my plex server became reachable for about 2 minutes before going offline.

I've verified the ip is correct via my router and also using the command arp -a in Mac terminal, ping the ip given provides a timeout.
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Gremlin
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Re: Unable to log in to web interface or by SSH

Post by Gremlin »

sim667 wrote: 26 Nov 2024, 22:35 I enabled an extra setting on the SMB file service options on TOS5.1
OK, but which one?
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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sim667
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Re: Unable to log in to web interface or by SSH

Post by sim667 »

The two under the Mac OS options. Special characters and the other one next to that (I can't remember the name).
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Gremlin
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Re: Unable to log in to web interface or by SSH

Post by Gremlin »

I think the second one you mention concerns working with AFP protocol. Did you have AFP enabled? There is a warning about not using Superuser account with Time Machine backups over AFP. Just a thought.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
User avatar
sim667
Posts: 54
Joined: 24 Oct 2023, 00:05
Great Britain

Re: Unable to log in to web interface or by SSH

Post by sim667 »

I did have AFP enabled and wasn't using the superuser

Anyway I took some advice from the terra master chat, which completely messed up my TOS install, so I've just finished rebuilding it all and now im stuck on Time Machine again
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