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CB alwasys fails to do volume backup of my Windows Server2022 Standard after running for 40~50mins. I tried to open %appdata%, but no log files can be found.

blacklds wrote: ↑22 Nov 2024, 09:31 CB alwasys fails to do volume backup of my Windows Server2022 Standard after running for 40~50mins. I tried to open %appdata%, but no log files can be found.

Hello! Can you provide us with the following information, which can help us locate the problem?

1.Which backup mode are you using?
2.Are you backing up the entire device or a custom volume?
3.Can you provide a screenshot or error message of the backup failure?
This information is crucial for us to diagnose the problem. Thank you for your cooperation!

Hi, sorry for late reply.
Backup Type: Custom Volume, and I select all the volumes on the host
the log screen is blank.

and the task screen just shows the status, seems nothing is useful

From the screenshots you provided, it looks like you're using a TOS4 device.
The Centralized backup app for TOS4 does not support Windows Server 2022. Windows Server 2022 may not even have been released at the time the last version of TOS4 was developed.