F2-423 on Ubuntu 24.04

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matte
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Joined: 27 Oct 2024, 01:19
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F2-423 on Ubuntu 24.04

Post by matte »

Hi there,

I just got a new F2-423 Terramaster where I mounted two 14TB WD hhd. Now, I know the two drives work as I have connected them before to my Linux machine with a USB SATA adapted; however, when I put them in the NAS slots connect the device to power and with the LAN cable to my workstation nothing shows up...

Is there a step-by-step guide on how to connect these NAS to Linux machines (Ubuntu 24.04 in my case)?

FYI: the NAS is connected to the dock powering my Dell workstation, but I don't think should make any difference. Also, I attach an image of what keeps appearing after I connected the LAN cable

Any help is much appreciated, thanks in advance!
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TMroy
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Re: F2-423 on Ubuntu 24.04

Post by TMroy »

I couldn't understand what did you mean connect to you workstation? you need to connect the NAS device to your router.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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matte
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Italy

Re: F2-423 on Ubuntu 24.04

Post by matte »

TMroy wrote: 27 Oct 2024, 15:57
Ah so it's not like a conventional storage which I have plugged in my laptop/workstation? I mean what I did was connecting the storage to the LAN port on my machine.

Let me know what I did wrong, my I should really connect it to a router?
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TMlinda
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Re: F2-423 on Ubuntu 24.04

Post by TMlinda »

matte wrote: 27 Oct 2024, 16:35
You can connect the TNAS storage device to the LAN port of the computer and then install the system on TNAS for use. If you only want to use TNAS as an external USB device similar to a computer, it would be more appropriate to choose a DAS product.DAS product view: https://www.terra-master.com/us/product ... o-das.html
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Re: F2-423 on Ubuntu 24.04

Post by Gremlin »

For a start, NAS is "Network Attached Storage" and it's logical place is on a network. The NAS requires a network address to function. While you can give it an appropriate network address manually, you first need to access the nas. The point of the router is that, in a typical home network, the router assigns network addresses automatically to devices using a function called DHCP. These are typically 'private' network addresses (192.168.xxx.yyy or similar) that form a Local Area Network (LAN) and your devices attached to the router can communicate with each other. All the devices on this LAN should have the same 'Segment' identity which is the 'xxx' component of the address. (I am assuming a default IPv4 system based on limited information. If IPv6 is in use this does not apply)

You could connect the NAS directly to a workstation but there are some drawbacks. If you only have one network port on your workstation, it will only be able to communicate with the NAS. The Terra-master software has no routing capability and the workstation would not be able to connect to the internet. (Some people would like that, but not many :) ). The NAS does give itself a default address when it starts up. You would need to find this (usually from an attached monitor or knowing the default value) and then manually set the network address on your workstation with the same segment, but a unique (ie different) device number (the .yyy part).

No idea of your knowledge level, so this is fairly basic and abbreviated to get you started.

Google Translate: (Absolutely minimal idea if it conveys correct message!)
Pour commencer, le NAS est un « Network Attached Storage » et sa place logique est sur un réseau. Le NAS nécessite une adresse réseau pour fonctionner. Bien que vous puissiez lui donner manuellement une adresse réseau appropriée, vous devez d'abord accéder au NAS. L'intérêt du routeur est que, dans un réseau domestique typique, le routeur attribue automatiquement des adresses réseau aux appareils à l'aide d'une fonction appelée DHCP. Il s'agit généralement d'adresses réseau « privées » (192.168.xxx.yyy ou similaire) qui forment un réseau local (LAN) et vos appareils connectés au routeur peuvent communiquer entre eux. Tous les appareils sur ce réseau local doivent avoir la même identité « Segment » qui est le composant « xxx » de l'adresse. (Je suppose qu'un système IPv4 par défaut est basé sur des informations limitées. Si IPv6 est utilisé, cela ne s'applique pas)

Vous pouvez connecter le NAS directement à un poste de travail mais cela présente certains inconvénients. Si vous ne disposez que d'un seul port réseau sur votre poste de travail, celui-ci ne pourra communiquer qu'avec le NAS. Le logiciel Terra-master n'a aucune capacité de routage et le poste de travail ne pourra pas se connecter à Internet. (Certaines personnes aimeraient ça, mais pas beaucoup :) ). Le NAS se donne une adresse par défaut au démarrage. Vous devrez le trouver (généralement à partir d'un moniteur connecté ou connaître la valeur par défaut), puis définir manuellement l'adresse réseau sur votre poste de travail avec le même segment, mais un numéro de périphérique unique (c'est-à-dire différent) (la partie .yyy).

Aucune idée de votre niveau de connaissances, c'est donc assez basique et abrégé pour vous aider à démarrer.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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matte
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Italy

Re: F2-423 on Ubuntu 24.04

Post by matte »

TMwuu wrote: 27 Oct 2024, 17:59
I see, much appreciated! I connected the device to my router and I can now access it from my macOS through the appropriate software. Now, I'm looking up how to make it work on Linux since the software app for this OS seems to not be working... this is the message I'm getting:

Code: Select all

[code][1619732:1027/111707.177726:FATAL:setuid_sandbox_host.cc(158)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm aborting now. You need to make sure that /tmp/.mount_TerraMVbVGSM/chrome-sandbox is owned by root and has mode 4755.
Trace/breakpoint trap (core dumped)
[/code]

Essentially, I'm looking up on how to have the storage unit mounted on system boot, as per my other internal drivers. Also, thanks a lot for the explanation on differences between TNAS and DAS — I guess my intent was to have a DAS, but I didn't have enough info on the topic. Nonetheless, everything seems to be working now, so my question would be which one is faster between TNAS and DAS, as I will need to download and store a very large quantity of data on my unit.

Thanks again!
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matte
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Re: F2-423 on Ubuntu 24.04

Post by matte »

Gremlin wrote: 27 Oct 2024, 18:05
Thanks for the detailed explanation, atm my knowledge is quite basic in terms of storage units since I only worked with external drives (which I now know are referred to as DAS); however, you made everything clear in your post, and I'm already looking into a way to connect the network address of my NAS to the Linux system I'm using for work.

It would be great to have a GUI as per Windows and macOS form where to easily manage the device. Still, I manage to find some guides on how to set it up from the /media partition where I have all my internal drives mounted.
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