Hello!
As mentioned in the topic's subject my F2-423 is running with TOS 6.0229 Beta. Although there are several Betas-Updates so far, according to TOS 6 my system is already up to date.
So I am asking myself where I can get a full upgrade package so I can do an manual update.
Thanks for your support.
KIwi
F2-423, Beta 6.0.229, no update available
Re: F2-423, Beta 6.0.229, no update available
Hello, currently the TOS6.0.229 version does not support direct update to the latest TOS6.0 version. Please wait patiently. We will release the official upgrade package from TOS5.1 to TOS6.0 later.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2-423, Beta 6.0.229, no update available
Hi TMwuu, I am in the same situation, stuck in version 6.0.229, and I am having some issues with Multimedia Server. When do you plan to release an official update to a higher version? You mentioned above to wait upgrade package from TOS5.1 to TOS 6.0 but isn't TOS 6.0.229 a version of TOS6?
I want to add the description of the issue with Multimedia Server and ask your guidance. When I shut down and restart the TerraMaster NAS, another copy of the same folders becomes visible on my TV. For example there are folders (in my indexed multimedia folder) named 2009, 2010, 2011, etc. for every year. When I use my TV after the initial indexing completed to browse the All Folders, I see one folder for 2009 (and one folder for others). If I reboot my NAS, now I see 2 folders named 2009 on the TV, and also 2 folders for 2010 and so on. If I reboot my NAS again, the folder for 2009 appears 3 times in the TV. And the other folders as well. I tested this on 3 of my TVs and the same result on all of them.
I tried to figure out what may be going wrong. I might be wrong but I thought sqlite files.db database in /media/sqlite folder has many lines of similar data. Here you can see a query and the result.
sqlite> SELECT * from details where title = '2009' limit 10;
22|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20166|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20181|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20230|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20245|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20294|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20309|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
Deleting manually the records except the first one helped me to see only one folder of 2009 on my TV. I do not know if this is a correct way to do.
I need some guidance on how to fix that issue on Multimedia Server.
Kind Regards
I want to add the description of the issue with Multimedia Server and ask your guidance. When I shut down and restart the TerraMaster NAS, another copy of the same folders becomes visible on my TV. For example there are folders (in my indexed multimedia folder) named 2009, 2010, 2011, etc. for every year. When I use my TV after the initial indexing completed to browse the All Folders, I see one folder for 2009 (and one folder for others). If I reboot my NAS, now I see 2 folders named 2009 on the TV, and also 2 folders for 2010 and so on. If I reboot my NAS again, the folder for 2009 appears 3 times in the TV. And the other folders as well. I tested this on 3 of my TVs and the same result on all of them.
I tried to figure out what may be going wrong. I might be wrong but I thought sqlite files.db database in /media/sqlite folder has many lines of similar data. Here you can see a query and the result.
sqlite> SELECT * from details where title = '2009' limit 10;
22|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20166|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20181|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20230|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20245|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20294|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20309|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
Deleting manually the records except the first one helped me to see only one folder of 2009 on my TV. I do not know if this is a correct way to do.
I need some guidance on how to fix that issue on Multimedia Server.
Kind Regards
Re: F2-423, Beta 6.0.229, no update available
Hello! Thank you for your feedback. We have already arranged for a professional team to verify and investigate the problem and will give you an accurate reply as soon as possible. During this period, if you have any new findings or additional information, please feel free to contact us. Thank you again for your support and trust!AydinK wrote: ↑27 Dec 2024, 22:22 Hi TMwuu, I am in the same situation, stuck in version 6.0.229, and I am having some issues with Multimedia Server. When do you plan to release an official update to a higher version? You mentioned above to wait upgrade package from TOS5.1 to TOS 6.0 but isn't TOS 6.0.229 a version of TOS6?
I want to add the description of the issue with Multimedia Server and ask your guidance. When I shut down and restart the TerraMaster NAS, another copy of the same folders becomes visible on my TV. For example there are folders (in my indexed multimedia folder) named 2009, 2010, 2011, etc. for every year. When I use my TV after the initial indexing completed to browse the All Folders, I see one folder for 2009 (and one folder for others). If I reboot my NAS, now I see 2 folders named 2009 on the TV, and also 2 folders for 2010 and so on. If I reboot my NAS again, the folder for 2009 appears 3 times in the TV. And the other folders as well. I tested this on 3 of my TVs and the same result on all of them.
I tried to figure out what may be going wrong. I might be wrong but I thought sqlite files.db database in /media/sqlite folder has many lines of similar data. Here you can see a query and the result.
sqlite> SELECT * from details where title = '2009' limit 10;
22|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20166|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20181|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20230|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20245|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20294|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
20309|/Volume1/TNAS_Backups/Multimedia/2009|||2009||||||||||||||0|0|||
Deleting manually the records except the first one helped me to see only one folder of 2009 on my TV. I do not know if this is a correct way to do.
I need some guidance on how to fix that issue on Multimedia Server.
Kind Regards
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)


