When I calculate the estimated storage from Terramaster RAID Smart Calculator, the estimated free space is 14TB, but I only have 8TB capacity.
Can you let me know what is the issue?
TRAID Available Storage
TRAID Available Storage
I have 2 x 8GB HDD and 2 x 3GB HDD, and created a TRAID Storage Pool.
When I calculate the estimated storage from Terramaster RAID Smart Calculator, the estimated free space is 14TB, but I only have 8TB capacity.
Can you let me know what is the issue?
When I calculate the estimated storage from Terramaster RAID Smart Calculator, the estimated free space is 14TB, but I only have 8TB capacity.
Can you let me know what is the issue?
Re: TRAID Available Storage
Hi.
We need to check your storage configuration for specifics to judge the problem and come up with a solution.
Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our Support Mailbox or Customer Service Window.（It is recommended to use NetDisk to share links if they are over 20MB.）
We need to check your storage configuration for specifics to judge the problem and come up with a solution.
Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our Support Mailbox or Customer Service Window.（It is recommended to use NetDisk to share links if they are over 20MB.）
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)