Looking at the dashboard status has WAN disconnected
Also trying to check for update just to test connection and I get update check failed
I am on TOS 6.0.507
WAN Disconnected
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TMpzhen
Re: WAN Disconnected
You can restart the device or switch to another network port connection. If the WAN still disconnects, make an appointment for remote assistance.
- plexjellyfin
- Posts: 29
- Joined: 25 Sep 2024, 08:49

Re: WAN Disconnected
issue persist how do I make a remote assistance appointment
Re: WAN Disconnected
The support e-mail address has received your e-mail, please keep in touch with them.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: WAN Disconnected
a mi me pasa lo mismo, wan desconectada y tengo que borrar de fabrica los parametros.
