Try to update Plex Media Server

Discussion on Plex media server and clients
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bioba
Posts: 3
Joined: 24 Sep 2024, 05:54
Italy

Try to update Plex Media Server

Post by bioba »

Hi!! I've just bought one Terramaster F2-212
at moment i'ts all ok but i try to install an update of Plex media server with error.
This is the version actually on the store
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on Plex site there is an update
Image
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When i try to update the NAS give me an error
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How i can update Plex for TOS5 amr64?
(i noticed that for TOS4 i'ts available the last version)
Thanks!
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TMzethar
TM Support
Posts: 2574
Joined: 27 Oct 2020, 16:43

Re: Try to update Plex Media Server

Post by TMzethar »

The tpk package provided by Plex does not work with F2-212(TOS5 arm).
Please use the Plex app provided by the App Center.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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bioba
Posts: 3
Joined: 24 Sep 2024, 05:54
Italy

Re: Try to update Plex Media Server

Post by bioba »

Thanks for answer but how i can update from app, i didn’t find any tabs with update
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TMzethar
TM Support
Posts: 2574
Joined: 27 Oct 2020, 16:43

Re: Try to update Plex Media Server

Post by TMzethar »

bioba wrote: 24 Sep 2024, 17:20
What you see in the APP Center is the latest version available. There are currently no Plex app updates for the F2-212 (TOS5 arm).We will update it from time to time.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
bioba
Posts: 3
Joined: 24 Sep 2024, 05:54
Italy

Re: Try to update Plex Media Server

Post by bioba »

How it possible there is no update from April?

i think seriusly to sell this nas and buy another
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TMLila
TM Product Manager
Posts: 83
Joined: 30 Apr 2024, 16:27
China

Re: Try to update Plex Media Server

Post by TMLila »

bioba wrote: 19 Oct 2024, 23:53 How it possible there is no update from April?

i think seriusly to sell this nas and buy another
Plex does not provide updates for the Plex app specifically for the F2-212 model. We will occasionally modify packages from other newer versions to make them compatible with the F2-212. We will discuss trying to increase the update frequency.
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