TerraMaster Forum

Hi

I have recently purchased an F4-424 Pro. I installed Plex, gave it all the right permissions (eventually) and all is well. Except after a couple of days, the media libraries are no longer available. I can still access the NAS. However I can not access the media libraries via Plex. The solution is the stop and start the Plex Media Server. especially when away from home (and no access to restart the service). This occurs over and over again. It's not a once-off. Any ideas?

TOS 5.1.145-00320
PMS 1.40.5.8921

Thanks
Jason

You can try uninstalling and reinstalling Plex, then reconfiguring the media library to see if that resolves the issue.

Thanks for the response. To me it seems as is the service is going to sleep. Will give it a shot when I have a few hours

I would love to know how to get plex to go to sleep, giving my disc a rest. That's (sleeping) not something it does according to plex forum.

Ok reinstalled yesterday afternoon. It became unresponsive overnight. So, nope. That's not it. Be great if I could install Plex on the M.2. Low power draw, and would allow the drives to go to sleep. Not an option sadly.

wow. less than an hour later and it's unresponsive again. This is terrible.

JasonC wrote: ↑08 Sep 2024, 07:22 wow. less than an hour later and it's unresponsive again. This is terrible.

You can go to the Plex official website to download the latest version and see if the same problem persists.

TMtina wrote: ↑08 Sep 2024, 18:49

JasonC wrote: ↑08 Sep 2024, 07:22 wow. less than an hour later and it's unresponsive again. This is terrible.

You can go to the Plex official website to download the latest version and see if the same problem persists.

That's the version I installed Saturday afternoon

Version 1.40.5.8921

Update: have only had to restart it once since last weekend. So it's not as bad as it was. Will see how it goes this week

I have this problem too, since update to TOS 6..500. The PMS is actual und TOS also. Seems like a bug