TerraMaster Forum

Applicable Models:
All TNAS models

Applicable Versions:
TOS 4/5/6

Issue:
The SMB file service cannot be used normally, and even when the "Enable SMB File Service" option is checked in the TOS control panel, the "Apply" button cannot be clicked to save the settings.

Cause:
This is usually due to an abnormal state in the SMB configuration file (smb-extend.conf) within the TOS system, which prevents the SMB service from running properly.

Steps:

Part 1: Log in to the TNAS Device via SSH

1.Access the following link and follow the instructions to log in to the TNAS device via SSH
viewtopic.php?t=2350

Part 2: Edit the SMB Configuration File

1.In the SSH session, enter the following command to reset the SMB configuration: 2.Since different TOS system versions require different commands to restart the SMB service and apply the new configuration:
For TOS 4/5, use the command: For TOS 6, use the command: If the issue persists after completing the above steps, please visit the official website (https://www.terra-master.com) to schedule a remote inspection with an engineer via online customer support.