Hello
I've had a problem with my NAS F2-423 for a few weeks. When I connect to my NAS via a web browser, I can't access anything. The connection to my NAS works (login and password) but the page that appears is empty. There are no menu icons.
My NAS works perfectly because I can access the file from Windows via TNAS PC.
My NAS is version 6.0.229. I can't update it because of the web interface problem.
Do you have a solution for me?
Empty web interface
Re: Empty web interface
This could be a case of too many highly occupied programs being run, or some sort of unkown anomaly that is causing the lag.
May I ask what version of TOS you had before you updated to 6.0.229?
Are there any other devices using the same IP address?
Does trying to restart TNAS work?
If restarting TNAS doesn't help, you can try fixing it at the software level first by reinstalling TOS:
viewtopic.php?t=423
Please tell us the details and results of your attempt.
May I ask what version of TOS you had before you updated to 6.0.229?
Are there any other devices using the same IP address?
Does trying to restart TNAS work?
If restarting TNAS doesn't help, you can try fixing it at the software level first by reinstalling TOS:
viewtopic.php?t=423
Please tell us the details and results of your attempt.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Empty web interface
Hello
I shutdown the NAS via mobile app. After the restart, all work fine.
Thank you
I shutdown the NAS via mobile app. After the restart, all work fine.
Thank you