Android TNAS Mobile 3 photo quality and backup issues

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NasHodl
Posts: 6
Joined: 29 Jul 2024, 06:00
Austria

Android TNAS Mobile 3 photo quality and backup issues

Post by NasHodl »

Hello, I have 2 major problems with this newly purchased NAS

1. Auto backup photos I select album e.g. /Media, but the backup is created in /Media/backup_name_Xiaomi/Camera.
- I want to be able to select my own path where it backs it up, is this possible? Just to the root of /Media?

2. The indexed photos when I click on a photo the quality is terrible. I have to click on "View original photo" before the quality is good. Can I just view all previews just with a good quality? Is there any settings at the moment to select "view preview in good quality" or something?

Would be a shame if these two simple things aren't possible.

BR,
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NasHodl
Posts: 6
Joined: 29 Jul 2024, 06:00
Austria

Re: Android TNAS Mobile 3 photo quality and backup issues

Post by NasHodl »

PS. used:

TerraMaster F4-423 TOS 5
TNAS Mobile 3 Android
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: Android TNAS Mobile 3 photo quality and backup issues

Post by TMzethar »

Regarding the backup path, it seems to be fine.
You can change the quality of the thumbnail in TOS > Control Panel > Media Index > Settings.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
NasHodl
Posts: 6
Joined: 29 Jul 2024, 06:00
Austria

Re: Android TNAS Mobile 3 photo quality and backup issues

Post by NasHodl »

TMzethar wrote: 29 Jul 2024, 09:05 the backup path, it seems to be fine.
Thanks for the reply, I changed the quality now and it's not that bad anymore.

About the path, with another android app for syncing photos, I could also name the folder it creates standard e.g. I could rename "backup_android_phone" to "/Media" and sync this into the root / and it shows as "/Media/Camera/photo.jpg. This is what I also want to do in TNAS Mobile 3. This isn't possible?
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: Android TNAS Mobile 3 photo quality and backup issues

Post by TMzethar »

NasHodl wrote: 29 Jul 2024, 15:21 About the path, with another android app for syncing photos, I could also name the folder it creates standard e.g. I could rename "backup_android_phone" to "/Media" and sync this into the root / and it shows as "/Media/Camera/photo.jpg. This is what I also want to do in TNAS Mobile 3. This isn't possible?
Custom backup path is not supported
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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