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F2-210 Hard Drive Missing

Posted: 20 Jul 2024, 08:34
by jazza2400
Hi All,

I've had my F2-210 for 3 months with 2x Western Digital Red Plus 6TB purchased at the same time running in RAID1.

This morning my NAS starts beeping telling me "Hard drive is missing!". I've switched the two around but it always says one is missing.

I believe it might be the 2nd slot as if either drive is in the first slot I can access my data.

Is there a fix for this or is this a warranty issue?

Thanks

Re: F2-210 Hard Drive Missing

Posted: 20 Jul 2024, 11:14
by TMpzhen
This should be a hardware problem, you can contact after-sales service.

Re: F2-210 Hard Drive Missing

Posted: 02 Aug 2024, 05:22
by baloo
i have the same problems, if i setup all drive as single drives all is ok, but when i restart drive 4 is missing

Re: F2-210 Hard Drive Missing

Posted: 08 Aug 2024, 07:39
by baloo
hi now get "Your account has been disabled! Please contact your system administrator."
the f4-210 is only 4 months, and all 4 x 4tb drives are new

Re: F2-210 Hard Drive Missing

Posted: 09 Aug 2024, 18:08
by TMnight
baloo wrote: 08 Aug 2024, 07:39
Please refer to the method in the following link: https://forum.terra-master.com/en/viewtopic.php?t=2810

Re: F2-210 Hard Drive Missing

Posted: 01 Oct 2024, 16:43
by courtpartial
baloo wrote: 02 Aug 2024, 05:22 i have the same problems, if i setup all drive as single drives all is ok, but when i restart drive 4 is missing doodle baseball
you may have a hardware problem. I think you should contact your administrator for support.

Re: F2-210 Hard Drive Missing

Posted: 01 Oct 2024, 23:06
by ColaChen
baloo wrote: 08 Aug 2024, 07:39
If there are still problems after operating according to the link, you can contact us for remote assistance. Thank you.