Page 1 of 1

D5 300c powering down

Posted: 02 Jul 2024, 00:18
by cliffordW
Was working well, and now it won't stay powered on for more than 5 or ten minutes. I blew the fans out with compressed air, so I don't think it's an air flow issue. Any ideas on this?

Re: D5 300c powering down

Posted: 02 Jul 2024, 23:49
by TMroy
cliffordW wrote: 02 Jul 2024, 00:18
If you are sure that you are using the correct power adapter provided by the original manufacturer, the device may have a hardware failure. Please contact customer service for after-sales service.

Re: D5 300c powering down

Posted: 03 Jul 2024, 22:20
by cliffordW
Thanks. Email sent. No reply yet but I'll keep my fingers crossed.