Plex Media Server - refused to connect

[BeHaviour]

F2-221
TOS version 4.2.40.2203011626
Plex Media Server Version 1.40.2.8395

Hi. Plex Media Server refuses to connect.

I can access all folders on the TNAS through File Explorer, Map Drives too. When I double click on Plex Media Server, then Enter, I see the attached.

I've removed plex, restarted the TNAS, checked that the device is on allowed list, changed ports to 8.8.8.8, set as default. None of the other solutions seem to work.

Ideas please.

Thanks.

[TMzethar]

It is not possible to provide a reliable guess based on the information available.
Please go to Support > Report Issues, collect a system report and provide it to the support e-mail address or provide it to the customer service window on the homepage of the website by sharing the link.

[BeHaviour]

Thank you. Generating system report now.

[mapawluk]

I am having this same issue.

[Taillandier]

72 / 5 000
I also have the same problem ((( , I am waiting for the support response

[Taillandier]

1 year ago, I encountered the same problem and I downloaded the latest version at the time and my problem was fixed.
I see that your plex version is 1.40.2.8395, maybe with this one v.1.40.4.8679-424562606 July 9, 2024, will it fix your problem?
For my part, even with the latest version no improvement (

[Taillandier]

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