F2-210 giving "502 Bad Gateway"

[AndyB]

A month or so ago, I upgraded my F2-210 from 4.2.43 to 4.2.44, using the manual method, as advised on this forum.

That seemed to work well, until today, where I noticed that I couldn't set up the Remote Access function. This looked to be because the SSL certificates for tnas.link had reverted to expired versions, possibly as part of the OS update. I had to manually update the certificates before (following the documented procedure, again from the support forum), so I've followed the same process again - updating both the normal certs and the .cn versions.

However, following a reboot, I have no access to my files. Remote connections to the shared drives no longer work, and I can't get to the desktop via my browser, instead I'm just getting a "502 Bad Gateway" message. SSH connections aren't going through either.

Any suggestions as to how I can get access again?

[AndyB]

Update to add - I've regained access by performing a TOS update (boot the TNAS with drives removed, add drives, go through setup).

All data is there, however the certificate is still expired. TBH it's probably not worth the hassle just to get remote access to the NAS, I might just leave that alone for now.

[IrisLi]

Sorry to hear that, is it possible to update automatically?
Without updating the certificate then after rebooting the device can you still access the device normally?

[AndyB]

Sorry to hear that, is it possible to update automatically?
Without updating the certificate then after rebooting the device can you still access the device normally?

I can access the device (both the desktop, and SMB shares) on my own network, that's fine.

I can't automatically update the *.tnas.link certificate, the option to update is greyed out. However the Remote Access feature looks like it may be working now.

[TMzethar]

We are sorry that you are experiencing this issue and we will verify it.
You can refer to this information to manually update your tnas.link certificate.
https://download3.terra-master.com/Docu ... icate.docx