How hard reset network settings in T6-423 ?

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Terry044
Posts: 4
Joined: 08 May 2023, 18:48

How hard reset network settings in T6-423 ?

Post by Terry044 »

Hi

I recently needed to modify the terramaster static IP and changed it with tnas app (latest) from 192.168.1.219 to 192.168.1.22; no IP conflict on tne lan of course

Now I’ve lost access: the NAS starts and leds’re ok but whatever IP I use I can’t get access to the NAS

Finally I wanted to reset but I didn’t find any description or reset button... How is it possible?

Thx
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Gremlin
Posts: 479
Joined: 02 Dec 2022, 22:31
Great Britain

Re: How hard reset network settings in T6-423 ?

Post by Gremlin »

Terry044 wrote: 02 May 2024, 03:48 no IP conflict on tne lan of course
But, was .22 part of the existing DHCP pool? If so, you could try changing the pool settings to exclude .22 temporarily until you get it sorted.
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
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TMpraj
Posts: 16
Joined: 13 Nov 2023, 14:25
China

Re: How hard reset network settings in T6-423 ?

Post by TMpraj »

Terry044 wrote: 02 May 2024, 03:48
Hello, you can install the TNAS PC application in Windows to find your device. After finding the device, you can modify your IP through the webUI.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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