Annoying "HD temperature is too high"

[Vaulenst]

Hi,

after update my F4-423 from tos 5.1.95 to 5.1.123, to be ready to install tos 6 when it will be over public beta, I got an annoying notice which continuously tells my HDD have high temperature.

This happens beause among my drives I have an nvme which works at a higher temp than the other standard mechanic hdd drives.

I remember I could suppress that raising the hdd warning temp: I couldn't find the value for every single hdd (as I was expecting) but still there was a single value for all hdd...

Now I can't find anymore where it was... I could only de-activate the buzzer for overheat.

Any suggestions?

[TMzethar]

Please connect and log in to F4-423 via SSH/Telnet protocol:
viewtopic.php?t=2350
Then enter the following command to check the relevant parameters and status of sdza:

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nvme smart-log /dev/sdza
smartctl -d nvme -iH /dev/sdza

Then copy and paste output infomation the here for us to check.

[TMzethar]

Additionally, you may consider installing heat sinks on the SSD to reduce temperature. (The thickness of the heat sink cannot exceed 3mm)

[Vaulenst]

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NAS-TNAS login: superuser
Password:
Last login: Mon Mar 25 19:54:36 on pts/0
Welcome to TNAS!
-bash: /home/superuser/.bash_profile: Input/output error
[superuser@NAS-TNAS ~]# mvne smart-log /dev/sdza
-bash: mvne: command not found
[superuser@NAS-TNAS ~]# smartctl -d nvme -iH /dev/sdza
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.59] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

Smartctl open device: /dev/sdza failed: No such device
[superuser@NAS-TNAS ~]#

Same if I login with my admin user.

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[superuser@NAS-TNAS ~]# nvme
nvme-1.12
usage: nvme <command> [<device>] [<args>]

The '<device>' may be either an NVMe character device (ex: /dev/nvme0) or an
nvme block device (ex: /dev/nvme0n1).

The following are all implemented sub-commands:
  list                  List all NVMe devices and namespaces on machine
  list-subsys           List nvme subsystems
  id-ctrl               Send NVMe Identify Controller
  id-ns                 Send NVMe Identify Namespace, display structure
  id-ns-granularity     Send NVMe Identify Namespace Granularity List, display structure
  list-ns               Send NVMe Identify List, display structure
  list-ctrl             Send NVMe Identify Controller List, display structure
  list-secondary        List Secondary Controllers associated with a Primary Controller
  ns-descs              Send NVMe Namespace Descriptor List, display structure
  id-nvmset             Send NVMe Identify NVM Set List, display structure
  id-uuid               Send NVMe Identify UUID List, display structure
  create-ns             Creates a namespace with the provided parameters
  delete-ns             Deletes a namespace from the controller
  attach-ns             Attaches a namespace to requested controller(s)
  detach-ns             Detaches a namespace from requested controller(s)
  get-ns-id             Retrieve the namespace ID of opened block device
  get-log               Generic NVMe get log, returns log in raw format
  telemetry-log         Retrieve FW Telemetry log write to file
  fw-log                Retrieve FW Log, show it
  changed-ns-list-log   Retrieve Changed Namespace List, show it
  smart-log             Retrieve SMART Log, show it
  ana-log               Retrieve ANA Log, show it
  error-log             Retrieve Error Log, show it
  effects-log           Retrieve Command Effects Log, show it
  endurance-log         Retrieve Endurance Group Log, show it
  get-feature           Get feature and show the resulting value
  device-self-test      Perform the necessary tests to observe the performance
  self-test-log         Retrieve the SELF-TEST Log, show it
  set-feature           Set a feature and show the resulting value
  set-property          Set a property and show the resulting value
  get-property          Get a property and show the resulting value
  format                Format namespace with new block format
  fw-commit             Verify and commit firmware to a specific slot (fw-activate in old version < 1.2)
  fw-download           Download new firmware
  admin-passthru        Submit an arbitrary admin command, return results
  io-passthru           Submit an arbitrary IO command, return results
  security-send         Submit a Security Send command, return results
  security-recv         Submit a Security Receive command, return results
  get-lba-status        Submit a Get LBA Status command, return results
  resv-acquire          Submit a Reservation Acquire, return results
  resv-register         Submit a Reservation Register, return results
  resv-release          Submit a Reservation Release, return results
  resv-report           Submit a Reservation Report, return results
  dsm                   Submit a Data Set Management command, return results
  flush                 Submit a Flush command, return results
  compare               Submit a Compare command, return results
  read                  Submit a read command, return results
  write                 Submit a write command, return results
  write-zeroes          Submit a write zeroes command, return results
  write-uncor           Submit a write uncorrectable command, return results
  verify                Submit a verify command, return results
  sanitize              Submit a sanitize command
  sanitize-log          Retrieve sanitize log, show it
  reset                 Resets the controller
  subsystem-reset       Resets the subsystem
  ns-rescan             Rescans the NVME namespaces
  show-regs             Shows the controller registers or properties. Requires character device
  discover              Discover NVMeoF subsystems
  connect-all           Discover and Connect to NVMeoF subsystems
  connect               Connect to NVMeoF subsystem
  disconnect            Disconnect from NVMeoF subsystem
  disconnect-all        Disconnect from all connected NVMeoF subsystems
  gen-hostnqn           Generate NVMeoF host NQN
  show-hostnqn          Show NVMeoF host NQN
  dir-receive           Submit a Directive Receive command, return results
  dir-send              Submit a Directive Send command, return results
  virt-mgmt             Manage Flexible Resources between Primary and Secondary Controller
  version               Shows the program version
  help                  Display this help

See 'nvme help <command>' for more information on a specific command

The following are all installed plugin extensions:
  intel           Intel vendor specific extensions
  lnvm            LightNVM specific extensions
  memblaze        Memblaze vendor specific extensions
  wdc             Western Digital vendor specific extensions
  huawei          Huawei vendor specific extensions
  netapp          NetApp vendor specific extensions
  toshiba         Toshiba NVME plugin
  micron          Micron vendor specific extensions
  seagate         Seagate vendor specific extensions
  virtium         Virtium vendor specific extensions
  shannon         Shannon vendor specific extensions
  dera            Dera vendor specific extensions
  sfx             ScaleFlux vendor specific extensions
  transcend       Transcend vendor specific extensions

See 'nvme <plugin> help' for more information on a plugin
[superuser@NAS-TNAS ~]#

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[superuser@NAS-TNAS ~]# df -l
Filesystem            1K-blocks       Used   Available Use% Mounted on
/dev/md9                7769024    1788832     5564040  25% /
devtmpfs               10137204          0    10137204   0% /dev
tmpfs                  10161424         28    10161396   1% /dev/shm
tmpfs                  10161424      24284    10137140   1% /tmp
tmpfs                  10161424        332    10161092   1% /run
tmpfs                  10161424       5476    10155948   1% /opt/var
/dev/mapper/vg0-lv0   966135808  302207292   660757700  32% /Volume1
/dev/mapper/vg0-lv0   966135808  302207292   660757700  32% /home
/dev/mapper/vg1-lv1 17567698944 7214664536 10351191976  42% /Volume2
/dev/mapper/vg2-lv2  7802073088  329895296  7471269184   5% /Volume3
/dev/mapper/vg3-lv3  2919260160  464079084  2454346772  16% /Volume4
/dev/mapper/vg4-lv4  1942700032    7384620  1933235924   1% /Volume5
/dev/mapper/vg0-lv0   966135808  302207292   660757700  32% /usr/lib/virtualbox

[Vaulenst]

There's something wrong... after update, from the GUI I can't see any app installed: I see only plex which says it have to be upgraded, but if I try, it ends with an error.
The app installation volume I configured (Volume1 which is the nvme drive) is no more selectable: only volumes from 2 to 5.
No app is running (web server, qbittorrent, plex, jellyfin, ...).

Seems only samba shares are working.

[TMzethar]

Sorry, i made a mistake. You should enter "nvme" instead of "mvne".
Regarding the situation you mentioned, it may be due to an error in the storage structure or hard drive of volume1.
We suggest that you contact the technical support email or customer service window on the official website and provide them with the system report zip for inspection.(TOS > Technology Support > Report Issues)

[Vaulenst]

hello,

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NAS-TNAS login: superuser
Password:
Last login: Mon Apr  1 23:55:52 on pts/0
Welcome to TNAS!
[superuser@NAS-TNAS ~]#
[superuser@NAS-TNAS ~]# nvme smart-log /dev/sdza
Smart Log for NVME device:sdza namespace-id:ffffffff
critical_warning                        : 0
temperature                             : 42 C
available_spare                         : 100%
available_spare_threshold               : 10%
percentage_used                         : 0%
endurance group critical warning summary: 0
data_units_read                         : 1,128,146
data_units_written                      : 4,437,558
host_read_commands                      : 7,032,169
host_write_commands                     : 25,434,000
controller_busy_time                    : 465
power_cycles                            : 46
power_on_hours                          : 5,613
unsafe_shutdowns                        : 13
media_errors                            : 0
num_err_log_entries                     : 47
Warning Temperature Time                : 0
Critical Composite Temperature Time     : 0
Temperature Sensor 1           : 43 C
Temperature Sensor 2           : 43 C
Temperature Sensor 3           : 43 C
Temperature Sensor 4           : 43 C
Temperature Sensor 5           : 43 C
Temperature Sensor 6           : 43 C
Temperature Sensor 7           : 43 C
Temperature Sensor 8           : 43 C
Thermal Management T1 Trans Count       : 0
Thermal Management T2 Trans Count       : 0
Thermal Management T1 Total Time        : 0
Thermal Management T2 Total Time        : 0
[superuser@NAS-TNAS ~]#

Here the correct command.
If u see something wrong in the stats of nvme I reported, please tell me.

For the rest, I simply rebooted the NAS and everything was Ok.

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[superuser@NAS-TNAS ~]# uptime
 23:58:13 up 6 days,  6:20,  1 user,  load average: 0.20, 0.21, 0.18

from then I had no issues (phev!) and all apps are working corretly.

Ty

[TMzethar]

I didn't find any abnormal conditions from it. It's very likely that your SSD is overheating, you can consider adding a heat sink.