Hi,
after update my F4-423 from tos 5.1.95 to 5.1.123, to be ready to install tos 6 when it will be over public beta, I got an annoying notice which continuously tells my HDD have high temperature.
This happens beause among my drives I have an nvme which works at a higher temp than the other standard mechanic hdd drives.
I remember I could suppress that raising the hdd warning temp: I couldn't find the value for every single hdd (as I was expecting) but still there was a single value for all hdd...
Now I can't find anymore where it was... I could only de-activate the buzzer for overheat.
Any suggestions?
Annoying "HD temperature is too high"
Annoying "HD temperature is too high"
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TNAS F4-423
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
Re: Annoying "HD temperature is too high"
Please connect and log in to F4-423 via SSH/Telnet protocol:
viewtopic.php?t=2350
Then enter the following command to check the relevant parameters and status of sdza:
Then copy and paste output infomation the here for us to check.
viewtopic.php?t=2350
Then enter the following command to check the relevant parameters and status of sdza:
Code: Select all
nvme smart-log /dev/sdza
smartctl -d nvme -iH /dev/sdza
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Annoying "HD temperature is too high"
Additionally, you may consider installing heat sinks on the SSD to reduce temperature. (The thickness of the heat sink cannot exceed 3mm)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Annoying "HD temperature is too high"
Code: Select all
NAS-TNAS login: superuser
Password:
Last login: Mon Mar 25 19:54:36 on pts/0
Welcome to TNAS!
-bash: /home/superuser/.bash_profile: Input/output error
[superuser@NAS-TNAS ~]# mvne smart-log /dev/sdza
-bash: mvne: command not found
[superuser@NAS-TNAS ~]# smartctl -d nvme -iH /dev/sdza
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.59] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
Smartctl open device: /dev/sdza failed: No such device
[superuser@NAS-TNAS ~]#
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[superuser@NAS-TNAS ~]# nvme
nvme-1.12
usage: nvme <command> [<device>] [<args>]
The '<device>' may be either an NVMe character device (ex: /dev/nvme0) or an
nvme block device (ex: /dev/nvme0n1).
The following are all implemented sub-commands:
list List all NVMe devices and namespaces on machine
list-subsys List nvme subsystems
id-ctrl Send NVMe Identify Controller
id-ns Send NVMe Identify Namespace, display structure
id-ns-granularity Send NVMe Identify Namespace Granularity List, display structure
list-ns Send NVMe Identify List, display structure
list-ctrl Send NVMe Identify Controller List, display structure
list-secondary List Secondary Controllers associated with a Primary Controller
ns-descs Send NVMe Namespace Descriptor List, display structure
id-nvmset Send NVMe Identify NVM Set List, display structure
id-uuid Send NVMe Identify UUID List, display structure
create-ns Creates a namespace with the provided parameters
delete-ns Deletes a namespace from the controller
attach-ns Attaches a namespace to requested controller(s)
detach-ns Detaches a namespace from requested controller(s)
get-ns-id Retrieve the namespace ID of opened block device
get-log Generic NVMe get log, returns log in raw format
telemetry-log Retrieve FW Telemetry log write to file
fw-log Retrieve FW Log, show it
changed-ns-list-log Retrieve Changed Namespace List, show it
smart-log Retrieve SMART Log, show it
ana-log Retrieve ANA Log, show it
error-log Retrieve Error Log, show it
effects-log Retrieve Command Effects Log, show it
endurance-log Retrieve Endurance Group Log, show it
get-feature Get feature and show the resulting value
device-self-test Perform the necessary tests to observe the performance
self-test-log Retrieve the SELF-TEST Log, show it
set-feature Set a feature and show the resulting value
set-property Set a property and show the resulting value
get-property Get a property and show the resulting value
format Format namespace with new block format
fw-commit Verify and commit firmware to a specific slot (fw-activate in old version < 1.2)
fw-download Download new firmware
admin-passthru Submit an arbitrary admin command, return results
io-passthru Submit an arbitrary IO command, return results
security-send Submit a Security Send command, return results
security-recv Submit a Security Receive command, return results
get-lba-status Submit a Get LBA Status command, return results
resv-acquire Submit a Reservation Acquire, return results
resv-register Submit a Reservation Register, return results
resv-release Submit a Reservation Release, return results
resv-report Submit a Reservation Report, return results
dsm Submit a Data Set Management command, return results
flush Submit a Flush command, return results
compare Submit a Compare command, return results
read Submit a read command, return results
write Submit a write command, return results
write-zeroes Submit a write zeroes command, return results
write-uncor Submit a write uncorrectable command, return results
verify Submit a verify command, return results
sanitize Submit a sanitize command
sanitize-log Retrieve sanitize log, show it
reset Resets the controller
subsystem-reset Resets the subsystem
ns-rescan Rescans the NVME namespaces
show-regs Shows the controller registers or properties. Requires character device
discover Discover NVMeoF subsystems
connect-all Discover and Connect to NVMeoF subsystems
connect Connect to NVMeoF subsystem
disconnect Disconnect from NVMeoF subsystem
disconnect-all Disconnect from all connected NVMeoF subsystems
gen-hostnqn Generate NVMeoF host NQN
show-hostnqn Show NVMeoF host NQN
dir-receive Submit a Directive Receive command, return results
dir-send Submit a Directive Send command, return results
virt-mgmt Manage Flexible Resources between Primary and Secondary Controller
version Shows the program version
help Display this help
See 'nvme help <command>' for more information on a specific command
The following are all installed plugin extensions:
intel Intel vendor specific extensions
lnvm LightNVM specific extensions
memblaze Memblaze vendor specific extensions
wdc Western Digital vendor specific extensions
huawei Huawei vendor specific extensions
netapp NetApp vendor specific extensions
toshiba Toshiba NVME plugin
micron Micron vendor specific extensions
seagate Seagate vendor specific extensions
virtium Virtium vendor specific extensions
shannon Shannon vendor specific extensions
dera Dera vendor specific extensions
sfx ScaleFlux vendor specific extensions
transcend Transcend vendor specific extensions
See 'nvme <plugin> help' for more information on a plugin
[superuser@NAS-TNAS ~]#
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[superuser@NAS-TNAS ~]# df -l
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/md9 7769024 1788832 5564040 25% /
devtmpfs 10137204 0 10137204 0% /dev
tmpfs 10161424 28 10161396 1% /dev/shm
tmpfs 10161424 24284 10137140 1% /tmp
tmpfs 10161424 332 10161092 1% /run
tmpfs 10161424 5476 10155948 1% /opt/var
/dev/mapper/vg0-lv0 966135808 302207292 660757700 32% /Volume1
/dev/mapper/vg0-lv0 966135808 302207292 660757700 32% /home
/dev/mapper/vg1-lv1 17567698944 7214664536 10351191976 42% /Volume2
/dev/mapper/vg2-lv2 7802073088 329895296 7471269184 5% /Volume3
/dev/mapper/vg3-lv3 2919260160 464079084 2454346772 16% /Volume4
/dev/mapper/vg4-lv4 1942700032 7384620 1933235924 1% /Volume5
/dev/mapper/vg0-lv0 966135808 302207292 660757700 32% /usr/lib/virtualbox
TNAS F4-423
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
Re: Annoying "HD temperature is too high"
There's something wrong... after update, from the GUI I can't see any app installed: I see only plex which says it have to be upgraded, but if I try, it ends with an error.
The app installation volume I configured (Volume1 which is the nvme drive) is no more selectable: only volumes from 2 to 5.
No app is running (web server, qbittorrent, plex, jellyfin, ...).
Seems only samba shares are working.
The app installation volume I configured (Volume1 which is the nvme drive) is no more selectable: only volumes from 2 to 5.
No app is running (web server, qbittorrent, plex, jellyfin, ...).
Seems only samba shares are working.
TNAS F4-423
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
Re: Annoying "HD temperature is too high"
Sorry, i made a mistake. You should enter "nvme" instead of "mvne".
Regarding the situation you mentioned, it may be due to an error in the storage structure or hard drive of volume1.
We suggest that you contact the technical support email or customer service window on the official website and provide them with the system report zip for inspection.(TOS > Technology Support > Report Issues)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Annoying "HD temperature is too high"
hello,
Here the correct command.
If u see something wrong in the stats of nvme I reported, please tell me.
For the rest, I simply rebooted the NAS and everything was Ok.
from then I had no issues (phev!) and all apps are working corretly.
Ty
Code: Select all
NAS-TNAS login: superuser
Password:
Last login: Mon Apr 1 23:55:52 on pts/0
Welcome to TNAS!
[superuser@NAS-TNAS ~]#
[superuser@NAS-TNAS ~]# nvme smart-log /dev/sdza
Smart Log for NVME device:sdza namespace-id:ffffffff
critical_warning : 0
temperature : 42 C
available_spare : 100%
available_spare_threshold : 10%
percentage_used : 0%
endurance group critical warning summary: 0
data_units_read : 1,128,146
data_units_written : 4,437,558
host_read_commands : 7,032,169
host_write_commands : 25,434,000
controller_busy_time : 465
power_cycles : 46
power_on_hours : 5,613
unsafe_shutdowns : 13
media_errors : 0
num_err_log_entries : 47
Warning Temperature Time : 0
Critical Composite Temperature Time : 0
Temperature Sensor 1 : 43 C
Temperature Sensor 2 : 43 C
Temperature Sensor 3 : 43 C
Temperature Sensor 4 : 43 C
Temperature Sensor 5 : 43 C
Temperature Sensor 6 : 43 C
Temperature Sensor 7 : 43 C
Temperature Sensor 8 : 43 C
Thermal Management T1 Trans Count : 0
Thermal Management T2 Trans Count : 0
Thermal Management T1 Total Time : 0
Thermal Management T2 Total Time : 0
[superuser@NAS-TNAS ~]#
If u see something wrong in the stats of nvme I reported, please tell me.
For the rest, I simply rebooted the NAS and everything was Ok.
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[superuser@NAS-TNAS ~]# uptime
23:58:13 up 6 days, 6:20, 1 user, load average: 0.20, 0.21, 0.18
Ty
TNAS F4-423
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
RAM 20GB (4GB original TM + 16GB Crucial CT16G4SFRA32A)
TOS_X642.0_5.1.123
SSD 1TB Lexar NM610PRO NVMe
HDD 18TB Toshiba MG09ACA18TE
HDD 8TB Seagate ST8000VN004-2M2101
HDD 3TB Western Digital WD30EXRX-00MMMB0
HDD 2TB Hitachi HDS5C3020ALA632
Re: Annoying "HD temperature is too high"
I didn't find any abnormal conditions from it. It's very likely that your SSD is overheating, you can consider adding a heat sink.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)