TOS 5.1 cannot see SMART data for NVME storage
- DigitalAnalog
- Posts: 48
- Joined: 22 Mar 2024, 07:07
TOS 5.1 cannot see SMART data for NVME storage
Hi all - is it normal for TOS to not be able to view/return SMART data from an NVME drive? I'm using a couple of Sabrent 1TB Rockets in my F4-423 running TOS 5.1 and it does not show any SMART data. I get full SMART data from my IronWolf drives though. Any thoughts?
Re: TOS 5.1 cannot see SMART data for NVME storage
Since there are numerous SSD manufacturers, up to hundreds of them, each manufacturer has customized its own unique firmware according to its own needs. Therefore, without special adaptation, some models of SSDs will not be able to successfully read their SMART information.
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Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- crisisacting
- Posts: 266
- Joined: 20 Jan 2022, 16:42
Re: TOS 5.1 cannot see SMART data for NVME storage
I am not sure which version of smartctl TOS is currently using, and I need to check it. However, I don't think it has anything to do with the version. Many users of TerraMaster are using NVMe as a cache, and most of them are able to read smart information.
In the meantime, there is an SSD compatibility list, we recommend you choose an SSD from the list.
viewtopic.php?t=3532
In the meantime, there is an SSD compatibility list, we recommend you choose an SSD from the list.
viewtopic.php?t=3532
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TOS 5.1 cannot see SMART data for NVME storage
How did you check the SMART information of NVMe SSD before?
You can also view through different methods:
Go to Control Panel - Scheduled Task, create a new task(custom), choose to execute as a super administrator user, then enter the following preset instructions:
After completing the task settings, please run it once. Then you can obtain the files containing smart information from "public".
You can also view through different methods:
Go to Control Panel - Scheduled Task, create a new task(custom), choose to execute as a super administrator user, then enter the following preset instructions:
Code: Select all
nvme smart-log /devs/sdza >> /Volume1/public/nvme_smart-log_20240325.txt
nvme smart-log /devs/sdzb >> /Volume1/public/nvme_smart-log_20240325.txt
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TOS 5.1 cannot see SMART data for NVME storage
Hello, I'm new to this forum and this is my first post!
I just bought the F2-424 and use 1x Crucial 64GB SATA-SSD as system drive and 2x WD Red SN700 2TB NVMe as a storage pool with TRAID (~RAID 1).
TOS-Version is 5.1.123.
Control Panel -> Hard Drive -> S.M.A.R.T. reports data for the SATA-SSD but not for the two NVMes.
So I read about getting SMART-Data from NVMe-SSDs and there are mainly two tools:
nvme and smartctl
Nvme worked for me with:
Smartctl can read SMART-Data from NVMes since version 6.5 too, but needs different device names (nvme0 and nvme1). This works for me:
Could this different device names for NVMes maybe implemented into TOS to get SMART-Data for NVMes with notification?
I just bought the F2-424 and use 1x Crucial 64GB SATA-SSD as system drive and 2x WD Red SN700 2TB NVMe as a storage pool with TRAID (~RAID 1).
TOS-Version is 5.1.123.
Control Panel -> Hard Drive -> S.M.A.R.T. reports data for the SATA-SSD but not for the two NVMes.
So I read about getting SMART-Data from NVMe-SSDs and there are mainly two tools:
nvme and smartctl
Nvme worked for me with:
Code: Select all
nvme smart-log /dev/sdza >> /Volume1/public/nvme_smart-log_sdza.txt
nvme smart-log /dev/sdzb >> /Volume1/public/nvme_smart-log_sdzb.txt
Code: Select all
smartctl -a /dev/nvme0 >> /Volume1/public/ssd_smart-ctl_nvme0.txt
smartctl -a /dev/nvme1 >> /Volume1/public/ssd_smart-ctl_nvme1.txt