TerraMaster Official Forum

I still can't access the web interface.
The page is unavailable, and the application says that the username and password are incorrect, I can only connect to SSH

Lihodej wrote: ↑02 Apr 2024, 03:37

How did you cancel Hyper SSD Cache? Update TOS6 to automatically cancel? Or simply pull it out?
The correct approach is to cancel it in the control panel.
Can you log in to the device through SSH/Telnet?
If you cannot log in through SSH/Telnet, we may not be able to help you troubleshoot. You can try reinstalling TOS to fix the error caused.
You can try reinstalling TOS to fix the error caused.viewtopic.php?t=423
Additionally, you can turn off TNAS and check if there are other devices using the same IP.

TMzethar wrote: ↑01 Apr 2024, 15:02

I tried the guide you linked, was able to SSH in with PUTTY and run all the commands, and disabled SMB and PLEX, but still was not able to create a Hyper Cache. I don't even think I need it because I'm getting around 290 MB/s file solid, consistent transfers, which should be the max my motherboards 2.5Gb connection supports. Time to go 10Gb I guess, but WIFI 7 on my new router might be as fast? I have not checked wifi 7 speeds yet. I wonder if there are USB wifi 7 adapters and if one would work in a USB port on the F4-423 NAS.

TMzethar wrote: ↑02 Apr 2024, 09:16

Lihodej wrote: ↑02 Apr 2024, 03:37

How did you cancel Hyper SSD Cache? Update TOS6 to automatically cancel? Or simply pull it out?
The correct approach is to cancel it in the control panel.
Can you log in to the device through SSH/Telnet?
If you cannot log in through SSH/Telnet, we may not be able to help you troubleshoot. You can try reinstalling TOS to fix the error caused.
You can try reinstalling TOS to fix the error caused.viewtopic.php?t=423
Additionally, you can turn off TNAS and check if there are other devices using the same IP.

SSH is working, the options for reinstalling the operating system via the link cannot be started, since the server does not start without HDD

TMzethar wrote: ↑02 Apr 2024, 09:16

Lihodej wrote: ↑02 Apr 2024, 03:37

How did you cancel Hyper SSD Cache? Update TOS6 to automatically cancel? Or simply pull it out?
The correct approach is to cancel it in the control panel.
Can you log in to the device through SSH/Telnet?
If you cannot log in through SSH/Telnet, we may not be able to help you troubleshoot. You can try reinstalling TOS to fix the error caused.
You can try reinstalling TOS to fix the error caused.viewtopic.php?t=423
Additionally, you can turn off TNAS and check if there are other devices using the same IP.

Option A doesn't work, I can't log in, there's just nothing.
Option B, no network without HDD is looking for us

Lihodej wrote: ↑02 Apr 2024, 17:20

Please contact the technical support email or customer service on the official website homepage to schedule an engineer to remotely assist you with the issue.

Should I see anything that tells me that a repair of TRAID is working? I replaced a 12TB drive with a 18TB drive and did a repair command it asked me what drive I wanted to use and I confirmed but nothing tells me it is doing anything.

jpeckinp wrote: ↑03 Apr 2024, 11:40

Please inform the TOS version.
What is the number of hard drives in your TRAID?
Did you not see the red font prompt for "synchronizing..." between the storage pool and volume?

TMzethar wrote: ↑03 Apr 2024, 11:48

jpeckinp wrote: ↑03 Apr 2024, 11:40

Please inform the TOS version.
What is the number of hard drives in your TRAID?
Did you not see the red font prompt for "synchronizing..." between the storage pool and volume?

Была TOS 5.1.123, установил 6.
2 HDD
I have not seen the inscription about synchronization

TMzethar wrote: ↑03 Apr 2024, 11:48

jpeckinp wrote: ↑03 Apr 2024, 11:40

Please inform the TOS version.
What is the number of hard drives in your TRAID?
Did you not see the red font prompt for "synchronizing..." between the storage pool and volume?

F4-424 Pro with all 4 drive bays full. Using TOS 6.0.217-00133.
I go through the prompts
EDIT/Repair/Insert new HDD/Select the new 18TB HDD/Red Button Confirm/Blue Button Confirm/ 3-4 second delay and I get a green prompt saying Configuration saved/Nothing.