TerraMaster Official Forum

I'm randomly getting emails with this message.

UPS details below the email.

No other notifications and the UPS appears to be connected according to the hardware config page.

Any thoughts??


TerraMaster <no-reply@terra-master.com>
12:04 (2 hours ago)
to me


The TNAS has been disconnected from the UPS.
------------------------------

Device name: YourNameHere
Model: T9-423
TOS version: TOS_X642.0_5.1.67

TNAS System Notification
https://www.terra-master.com/support/

[attachment=0]Capture.JPG[/attachment]

Nothing?

Ok, a little further info.

Messages in the desktop are appearing substantially later than the emails.

I can see no pattern in timing or activity for the emails/messages, so will assume there is no issue.

Typically, this issue is caused by an unstable cable connection between the UPS and the NAS.

OK - testing with a different USB cable and the alternate port on the NAS.