Irregular UPS 'discconect' message

Discuss, seek assistance, and report issues related to hardware components, such as hardware platforms, memory, network ports, power supplies, UPS systems, and so on.
Locked
User avatar
waymda
Posts: 33
Joined: 07 Aug 2023, 10:06
Australia

Irregular UPS 'discconect' message

Post by waymda »

I'm randomly getting emails with this message.

UPS details below the email.

No other notifications and the UPS appears to be connected according to the hardware config page.

Any thoughts??


TerraMaster <[email protected]>
12:04 (2 hours ago)
to me


The TNAS has been disconnected from the UPS.
------------------------------

Device name: YourNameHere
Model: T9-423
TOS version: TOS_X642.0_5.1.67

TNAS System Notification
https://www.terra-master.com/support/

[attachment=0]Capture.JPG[/attachment]
User avatar
waymda
Posts: 33
Joined: 07 Aug 2023, 10:06
Australia

Re: Irregular UPS 'discconect' message

Post by waymda »

Nothing?

Ok, a little further info.

Messages in the desktop are appearing substantially later than the emails.

I can see no pattern in timing or activity for the emails/messages, so will assume there is no issue.
TMLyy

Re: Irregular UPS 'discconect' message

Post by TMLyy »

Typically, this issue is caused by an unstable cable connection between the UPS and the NAS.
User avatar
waymda
Posts: 33
Joined: 07 Aug 2023, 10:06
Australia

Re: Irregular UPS 'discconect' message

Post by waymda »

OK - testing with a different USB cable and the alternate port on the NAS.
Locked

Return to “Hardware, Power and Accessories”