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Not able to login from a new Computer

Posted: 06 Feb 2024, 07:23
by suresh
Hi,

I bought a new Desktop and trying to connect to my tnas using Windows File Explorer. I keep on getting wrong password message even though I am giving corrrrect password.

I am able to login with same credentials using browser, but not able to connect using File Explorer - to drag and drop files. Please help me.

Thanks.

Suresh.

Re: Not able to login from a new Computer

Posted: 06 Feb 2024, 08:46
by Gremlin
In TNAS check individual permissions on shared folders.

Re: Not able to login from a new Computer

Posted: 06 Feb 2024, 16:35
by TMlinda
{L_BUTTON_AT}suresh
What is your TOS system version? If the guest user is enabled, you can deactivate this user first. You can also refer to the following operation link to troubleshoot:viewtopic.php?f=77&t=2759

Re: Not able to login from a new Computer

Posted: 08 Feb 2024, 13:40
by suresh
All,

Thank you for your suggestions, but somehow none of them worked.

Finally it worked when I changed my password.

Thank you.