TerraMaster Official Forum

Posted: **04 Feb 2024, 23:10**

Is it just me, but none of the help documents I have tried to access will load for me.

For example: https://help.terra-master.com/TOS/view/ ... dia_server

It trys to load, but all I get is a spinning circle in the centre of the screen. If I wait an hour or two, sometimes some of the words partially appear, but no images.

Posted: **05 Feb 2024, 00:00**

At the moment it does look like the TM main sites are having an issue. Could be they are doing updates (Sunday evening/night as I write).

Posted: **05 Feb 2024, 17:51**

Thank you for your report! it seems there are some issues there, we will verify and fix them soon.

Posted: **10 Feb 2024, 02:31**

TMroy wrote: ↑05 Feb 2024, 17:51 Thank you for your report! it seems there are some issues there, we will verify and fix them soon.

Thank you. Everything is loading nice and fast now.

Posted: **10 Feb 2024, 02:41**

Hmmm

Fatal error: Uncaught PDOException: SQLSTATE[HY000] [2002] Connection refused in /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... ct.php:128 Stack trace: #0 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... t.php(128): PDO->__construct('mysql:host=127....', 'terramaster', 'terramaster0502', Array) #1 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... l.php(111): Zend_Db_Adapter_Pdo_Abstract->_connect() #2 /home/@terramaster/wwwroot/www.terra-master.com/lib/Varien/Db/Adap ... l.php(396): Zend_Db_Adapter_Pdo_Mysql->_connect() #3 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... t.php(460): Varien_Db_Adapter_Pdo_Mysql->_connect() #4 /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... t.php(238): Zend_Db_Adapter_Abstract->query('SET NAMES utf8', Array) #5 /home/@terramaster/wwwroot/www.terra-master.com/lib/Varien/Db/Adap ... l.php(504): Zend_Db_Adapter_Pdo_Abstract->query('SET NA in /home/@terramaster/wwwroot/www.terra-master.com/lib/Zend/Db/Adapte ... stract.php on line 144

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TerraMaster Official Forum

TOS Help articles do not load

TOS Help articles do not load

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