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Can't enable Hyper Cache

Posted: 18 Jan 2024, 08:24
by Badmana
I have a Traid with 3 drives and a 500 GB NVME. All working. When I go through the hyper-cache creation process, it says it's successful.

But the volume shows it's not enabled. I can keep running through the hyper cache creation process and nothing changes.

I just upgraded to 32 GB of ram thinking this was a barrier but I'm still unable to create the hyper cache. Any help?

Re: Can't enable Hyper Cache

Posted: 18 Jan 2024, 09:39
by TMzethar
We need to check the specific configuration to determine this problem.
Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support team email or customer service windows as a network disk sharing link for analysis.