I have a Traid with 3 drives and a 500 GB NVME. All working. When I go through the hyper-cache creation process, it says it's successful.
But the volume shows it's not enabled. I can keep running through the hyper cache creation process and nothing changes.
I just upgraded to 32 GB of ram thinking this was a barrier but I'm still unable to create the hyper cache. Any help?
Can't enable Hyper Cache
Re: Can't enable Hyper Cache
We need to check the specific configuration to determine this problem.
Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support team email or customer service windows as a network disk sharing link for analysis.
Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support team email or customer service windows as a network disk sharing link for analysis.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)