TNAS mobile 3: compatible with old android versions

Engage in discussions, seek assistance, and report issues related to client applications, including: TNAS PC for Windows and macOS, TNAS mobile for iOS and Android, as well as smart TV applications and clients.
Locked
User avatar
Dimachos
Posts: 5
Joined: 19 Apr 2023, 21:16

TNAS mobile 3: compatible with old android versions

Post by Dimachos »

ТOS ver. 5.1.17
TNAS mobole ver. 3.1.6
Android 8 (Meizu 16th , versions older than 8 cannot be installed)

When I try to update TNAS mobile, for example TNAS_Android_3.2.31_1701209125.apk , I get the message "syntax package parsing error".
The new version from the market is not available at all.
You should return compatibility with older versions of android.
Android 8 - It's not so old to stop supporting.
User avatar
TMtina
TM Support
Posts: 245
Joined: 01 Nov 2022, 18:00

Re: TNAS mobile 3: compatible with old android versions

Post by TMtina »

Sorry, the minimum Android version required for using TNAS Mobile V3.2 is Android 10.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
Dimachos
Posts: 5
Joined: 19 Apr 2023, 21:16

Re: TNAS mobile 3: compatible with old android versions

Post by Dimachos »

Sad news.
Your sino-competitors do not have such a problem.
Do I really need to change my phone now because of this?
In this case, provide 2fa with Google authenticator, it is at least solves the security functionality
Locked

Return to “Mobile Apps and Desktop Clients”