Hi,
after a NAS restart i'm unable to access it anymore.
Like a read in other posts, i restarted the NAS with no HDDS so a new screen appear asking for drives. Then I've inserted the drives again, and a new screen appeared. I pressed "Initialize" and choose "Automatic". Then a HDD checking process finished with success:
HDD1 ST8000VN004-2M21 8.00 TB Good
HDD2 ST8000VN004-2M21 8.00 TB Good
After that a "Intalling TOS..." screen appear, then, NAS automatic restart.
But after that a "Loading" screen appear and after one hour of HDD working noise, it stopped and web interface is not accessible whith a connection timeout error.
Printed in the footer is this number: J3455_MAPL0303V17_V4.9.19
¿what can I do?
Loading never ending .... F2-422
Re: Loading never ending .... F2-422
Have you tried searching for the IP address of the NAS using the TNAS PC? Can you search for it normally?
Re: Loading never ending .... F2-422
Hi!
No I don't, I will try it.
Thanks!
No I don't, I will try it.
Thanks!
Re: Loading never ending .... F2-422
Hi again!
i've tried but "No TNAS device was found" message appeared.
¿Any other ideas?
Thanks!
i've tried but "No TNAS device was found" message appeared.
¿Any other ideas?
Thanks!
Re: Loading never ending .... F2-422
{L_BUTTON_AT}xbaeza
You can refer to this link for troubleshooting. viewtopic.php?f=83&t=2250To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Loading never ending .... F2-422
{L_BUTTON_AT}xbaeza
Can you see a list of devices (aka clients) on your dhcp server (usually router)?
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
Re: Loading never ending .... F2-422
What is the TOS version you installed for F2-422?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)