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Hardware Sensors not working

Posted: 20 Oct 2023, 09:02
by ElPabloMaximo
Has anyone else noticed hardware sensors not working? It's a brand new machine so maybe a bug? No device temp, no CPU temp, no fan speed.
TerraMasterT12-450_hardwaresensorsnotworking.jpg
TerraMasterT12-450_hardwaresensorsnotworking.jpg (8 KiB) Viewed 1157 times

Re: Hardware Sensors not working

Posted: 20 Oct 2023, 17:19
by TMzethar
We have noticed similar issues and are currently investigating and repairing them.
What version of TOS are you using? Is your TNAS running some programs at full capacity?
You can try logging in to SSH and entering the following command to check the temperature of the fan, device, and CPU to see if it can be detected?

Code: Select all

ec_stat rss
ec_stat rst
ec_stat rct

Re: Hardware Sensors not working

Posted: 21 Oct 2023, 01:36
by ElPabloMaximo
User and System name removed.

It appears to be more than a visual defect in the GUI

[TNAS01 ~]# ec_stat -rss
system_fanspeed = -19640
[TNAS01 ~]# ec_stat -rct
cpu_temputre = 0
[TNAS01 ~]# ec_stat -rst
system_temputre = 0

At the time this was take, CPU is @ 10% and memory is at 8% utilization.

Re: Hardware Sensors not working

Posted: 21 Oct 2023, 18:04
by TMRyan
This may be due to a problem with the program or the wrong adaptation program being started. You can try restarting TNAS.

Re: Hardware Sensors not working

Posted: 03 Nov 2023, 01:04
by ElPabloMaximo
restart did not resolve this problem
Screenshot from 2023-11-02 12-02-54.png

Re: Hardware Sensors not working

Posted: 03 Nov 2023, 16:23
by TMzethar
Please pay attention to the replies in your newly posted topic post.
viewtopic.php?f=25&t=5324&p=30774#p30774