I can't see update & recovery menu

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DiavoloRosso
Posts: 2
Joined: 16 Oct 2023, 03:09

I can't see update & recovery menu

Post by DiavoloRosso »

Hi all

In my TOS 4.2.09 i can't see update & recovery menu in control panel.
If i search the menu i can see an error "An error occurred in the application. Please uninstall it and install it again!"

Anyone know how can I update TOS without this menu or how can I restore the menu?

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TMzethar
TM Support
Posts: 2574
Joined: 27 Oct 2020, 16:43

Re: I can't see update & recovery menu

Post by TMzethar »

Hi, the server for app download is now changed, and is no longer available for low version of TOS4.
Please update your TOS 4 to the latest TOS 4 version in which you can access the app server to download the apps again. (To update TOS, please go to Control Panel - Update & Recovery - Software Update)
If you have trouble updating TOS, you can consider reinstalling the latest TOS:viewtopic.php?f=76&t=423
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
DiavoloRosso
Posts: 2
Joined: 16 Oct 2023, 03:09

[RESOLVED] Re: I can't see update & recovery menu

Post by DiavoloRosso »

Hi Zethar

After reinitialization I can see the menu and manage upgrade directly in TOS.

Thank you for the support
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