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Can't enable SMB via Web Interface

Posted: 21 Sep 2023, 05:45
by nemolo
I am not able to enable SMB from web interface the button "apply" never become enabled.
What to do?

Re: Can't enable SMB via Web Interface

Posted: 21 Sep 2023, 17:45
by nemolo
I forgot systems specifications:
F5-221
TOS 5.1.67
MAPL0304V22

Re: Can't enable SMB via Web Interface

Posted: 22 Sep 2023, 18:29
by TMzethar
Judging from your model, you may have used TOS4. If you have used TOS4 and did not format the hard drive when upgrading to TOS5. Maybe your storage structure is still TOS4. Its system partition is not enough for newer versions of TOS5. For more details, please refer to:
viewtopic.php?f=28&t=4912

Re: Can't enable SMB via Web Interface

Posted: 22 Sep 2023, 21:58
by nemolo
Hello @TMzethar,
no i bought the NAS just a couple of months ago, and it was shipped with TOS5

Re: Can't enable SMB via Web Interface

Posted: 23 Sep 2023, 11:48
by TMroy
We are not able to reproduce such an issue in our lab. And until this moment, we did not receive similar complaints from other users. Please make sure your hard drive system partition is healthy, or change a drive and reinstall the TOS again.

Re: Can't enable SMB via Web Interface

Posted: 03 Oct 2023, 00:38
by eddi1337
Hi,

I have the same issue and I have upgraded successfully form TOS 4 to TOS 5 and haven't had any other issues apart from the SMB service suddenly stopped working yesterday (have been on TOS5 since it got released) and now isn't able to start up again.

And not able to do anything in the WEB GUI as it just says its disabled and the apply button is always grayed out.
Screenshot 2023-10-02 at 17.36.00.png
In the logs its complains about this when trying to start it from the shell:

Code: Select all

[2023/10/02 13:58:54.928226,  0] ../../source3/smbd/server.c:1758(main)
  smbd version 4.15.6 started.
  Copyright Andrew Tridgell and the Samba Team 1992-2021
[2023/10/02 13:58:54.947178,  0] ../../source3/passdb/pdb_interface.c:85(smb_register_passdb)
  There already is a passdb backend registered with the name NDS_ldapsam!
[2023/10/02 13:58:54.947444,  0] ../../source3/passdb/pdb_interface.c:85(smb_register_passdb)
  There already is a passdb backend registered with the name ldapsmbpasswd!
  

Re: Can't enable SMB via Web Interface

Posted: 04 Oct 2023, 13:44
by TMroy
which TOS 5 version exactly? what is your system partition size?

Re: Can't enable SMB via Web Interface

Posted: 06 Oct 2023, 20:12
by eddi1337
TOS version: 5.1.67
Slash partition size: / 3.79GB used out of total size of 7.41GB
No other issues with the OS since the upgrade. Just SMB is borked.
I'm also using the F5-422 model.

Re: Can't enable SMB via Web Interface

Posted: 07 Oct 2023, 00:14
by Gremlin
{L_BUTTON_AT}eddi1337

Silly thought: Have you checked permissions for the smb application itself?

Re: Can't enable SMB via Web Interface

Posted: 07 Oct 2023, 00:26
by nemolo
Hi, how can i do that?