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Incompatibility NVME SSD - WD SN770 (NAS - F2 -223, TOS 5.1.67)
Posted: 12 Sep 2023, 11:04
by ostaporomo
Hello!
An incompatibility has been detected between my NAS - F2 -223 and NVME SSD - Western Digital WD SN770 (500 GB).
The TOS 5.1.67 does not display the disk temperature. How can I safely use the disk if I cannot control its state?
What do you recommend to do?
Re: Incompatibility NVME SSD - WD SN770 (NAS - F2 -223, TOS 5.1.67)
Posted: 13 Sep 2023, 10:14
by TMroy
This means your drive does not support hdd temp S.M.A.R.T. monitoring, or your drive has not been updated to hddtemp database. You need to report this issue to your drive supplier.
Re: Incompatibility NVME SSD - WD SN770 (NAS - F2 -223, TOS 5.1.67)
Posted: 13 Sep 2023, 12:57
by ostaporomo
TMroy wrote: ↑13 Sep 2023, 10:14
This means your drive does not support hdd temp S.M.A.R.T. monitoring, or your drive has not been updated to hddtemp database. You need to report this issue to your drive supplier.
Hello! The computer displays the temperature of this disk correctly using hwmonitor, CrystalDiskInfo and the proprietary Western Digital Dashboard utility.
These WD Black SN770 drives have 2 temperature sensors.
I would venture to suggest that the problem is that even on a computer, some utilities cannot correctly identify memory controllers from San Disk and WD.