sorry for my English out of Google Translate. I have an incorrect user problem on the PC impossible to connect except with ssh the no problem an idea?
problem user and password
problem user and password
Hello,
sorry for my English out of Google Translate. I have an incorrect user problem on the PC impossible to connect except with ssh the no problem an idea?
sorry for my English out of Google Translate. I have an incorrect user problem on the PC impossible to connect except with ssh the no problem an idea?
Re: problem user and password
What version of TOS are you using?
It seems that there is a problem with the system files of TOS. You can try to reinstall TOS to solve it:
viewtopic.php?f=76&t=423
If you are using TOS5.1.40 and above, the problem may be caused by insufficient system partition, please refer to this to solve it:
viewtopic.php?f=28&t=4912
It seems that there is a problem with the system files of TOS. You can try to reinstall TOS to solve it:
viewtopic.php?f=76&t=423
If you are using TOS5.1.40 and above, the problem may be caused by insufficient system partition, please refer to this to solve it:
viewtopic.php?f=28&t=4912
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: problem user and password
I have a similar issue, after the TM has been operating for a couple/few days and I attempt to access it, it says the user name and password are incorrect, If I unplug and replug the device its ok for a few days then the issue happens exactly the same way again.. over and over.. only started doing this after the 5.1.41 update
Re: problem user and password
Hi sischka,
do you still face this problem? I just had it myself 3 Days after fresh Installation (latest V5).
do you still face this problem? I just had it myself 3 Days after fresh Installation (latest V5).
F5-221 | 5.1.67-00214
- trasmussen
- Posts: 5
- Joined: 07 Oct 2023, 06:48

Re: problem user and password
Hi,
I also have this problem, now i have learned from the firtst time it happened to alsways create a second admin user or more..
Running v. 5.1.67-00214 on a F4-423
When i use the "secondary" admin this never happens, but if i go with this acccount and reset the password on the "normal" admin i can login once or twice then it stop working again.
Has this ever been solved other than a reinstall?
Thanks
Thomas
I also have this problem, now i have learned from the firtst time it happened to alsways create a second admin user or more..
Running v. 5.1.67-00214 on a F4-423
When i use the "secondary" admin this never happens, but if i go with this acccount and reset the password on the "normal" admin i can login once or twice then it stop working again.
Has this ever been solved other than a reinstall?
Thanks
Thomas
Re: problem user and password
We have not yet verified the situation you described, but we will pay attention to the relevant situation.
This is a higher version of TOS5 that you can update, if you need it:
viewtopic.php?t=6124
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
