TOS won't connect using https - redirects to http

Initialization of newly purchased TNAS or re-installation of your TNAS
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mickydoo
Posts: 1
Joined: 10 Aug 2023, 16:50

TOS won't connect using https - redirects to http

Post by mickydoo »

Since upgrading to TOS 5.1, I am unable to connect to TOS over a secure connection using https.
Even manually typing https:// followed by the host address in my URL bar, the connection fails to open and after the usual browser warning screen I can connect only using http.

I've tried various options in the control panel to no avail.

I've also found that the TNAS is much less stable and regularly hangs after a few hours of inactivity. I will post about this separately.
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TMzethar
TerraMaster Team
Posts: 1281
Joined: 27 Oct 2020, 16:43

Re: TOS won't connect using https - redirects to http

Post by TMzethar »

This is a common issue in using HTTPS access within a local area network. Because the certificate cannot be authenticated within the local area network.
Regarding the pending issue you mentioned, you can observe it for a period of time through "TOS Control Panel Resource Monitoring" or background monitoring.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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