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T12-450 RAID6 hdd replacement while Synchronizing

Posted: 08 Aug 2023, 20:49
by Rambalac
Device T12-450, RAID6
After power fail it started re-synchronization but it stuck at 22% for more than a day.
Hard drives page shows one drive "in risk".
Is it safe to replace it?
If not, what should I do?
If yes, is it ok to hot-swap it?

Re: T12-450 RAID6 hdd replacement while Synchronizing

Posted: 08 Aug 2023, 21:49
by TMzethar
Generally speaking, a damaged disk needs to be immediately removed and replaced with a new one. If you are still unsure and worried about other issues, you can collect a system report in "TOS>Technical Support>Report Issues". Then, please send the system report to the technical support team email through a shared link on the online drive. We will help you make a judgment based on the system report.