Troubleshooting Installation Issues with WD HC550

[TMzethar]

troubleshooting

Applicable Models
All TDAS models & TNAS models

Phenomenon Analysis:
We have observed persistent installation failures with the FW233 version of the WD HC550 series hard drives when used on TNAS. However, it's worth noting that the FW680 version does not encounter such problems. To ensure a smooth installation process, we recommend opting for other compatible models or selecting the FW680 version of the WD HC550 series hard drives.
https://www.terra-master.com/global/compatibility/

[TMzethar]

New compatibility case.
Western Digital (DC HC560), FW version:FW 540.
Cannot be used on NAS/DAS devices, may cause dead or stuck.

[TMzethar]

After testing, we have confirmed that the Western Digital (DC HC550) FW 870 is compatible.