Page 1 of 2
Can't command "hptraidconf.exe" in one line
Posted: 24 Jul 2023, 23:20
by To7
Hello at all,
I have a the D8 Thunderbolt 3 and try to run in Windows 10 console the command :
Code: Select all
# hptraidconf query controllers RAID hpt
And the answer is :
hptraidconf wrote:No username or password!
Nevertheless i'm sure the LOGIN and PSWD is good because i can connect the DAS, if i run the same command in several lines
Code: Select all
C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe
and after
Code: Select all
HighPoint Windows CLI, Please Input
UserName: RAID
Password: hpt
the answer is this time :
HPT CLI > query controllers
ID Channel Name
1 16 RocketRAID 3740 SAS Controller
------------------------------------------------------------------------------
Someone know why, i can't run this command in only one line, like on the documentation ?
Have a good day
Re: Can't command "hptraidconf.exe" in one line
Posted: 25 Jul 2023, 21:58
by TMzethar
Please try uninstalling and reinstalling RAID Manager Pro. If it encounters interception from a firewall or other security software, you can allow it or temporarily disable the security software.
Re: Can't command "hptraidconf.exe" in one line
Posted: 25 Jul 2023, 22:37
by To7
Hello TMzethar
First thanks for your quick answer
I was surprised by your solution, since I told you that the "hptraidconf.exe" client works correctly by driving the "hptsvr.exe" server.
But as you are the professional, I followed your advice without really believing it.
So I uninstalled the driver, then reinstalled and I also stopped the only antivirus I have (W10's) and stopped all the firewalls (Private, Public, etc.)
And I have exactly the same result.
see yourself
I wish you a good day
Re: Can't command "hptraidconf.exe" in one line
Posted: 26 Jul 2023, 09:12
by RyanYang
We recommend that you follow our installation guide directly:
https://support.terra-master.com/download
Re: Can't command "hptraidconf.exe" in one line
Posted: 26 Jul 2023, 22:33
by To7
I have read your documentation, and it's exactely what i have do for install my DD
In fact all works fine, except this history of sending a command line to "hptraidconf.exe" with the Windows console in one line
Then i think it's not a preoblem of installation, but a bad syntax command since tha works in three lines
Code: Select all
HighPoint Windows CLI, Please Input
UserName: RAID
Password: hpt
but not in only one line
Code: Select all
# hptraidconf query controllers RAID hpt
like the documentation say
Re: Can't command "hptraidconf.exe" in one line
Posted: 27 Jul 2023, 00:06
by Gremlin
Long time since I used Highpoint controllers, but I do see your quandry.
Have you tried enclosing User and Password in quotes? (Just a thought).
Re: Can't command "hptraidconf.exe" in one line
Posted: 27 Jul 2023, 01:13
by To7
Hello Gremlin
Yes i have thinking to write
Code: Select all
# hptraidconf query controllers "RAID" "hpt"
But you give to me an idea, i haven't try
Code: Select all
# hptraidconf query controllers "RAID hpt"
I try immediately and give information
Re: Can't command "hptraidconf.exe" in one line
Posted: 27 Jul 2023, 01:16
by To7
I have try, and unfortunately, the two solutions not works
Microsoft Windows [version 10.0.19044.3086]
(c) Microsoft Corporation. Tous droits réservés.
C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID hpt"
No username or password!
C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID" "hpt"
No username or password!
C:\WINDOWS\system32>
Re: Can't command "hptraidconf.exe" in one line
Posted: 17 Aug 2023, 17:50
by trendjack
To7 wrote: ↑27 Jul 2023, 01:16
I have try, and
slope unfortunately, the two solutions not works
Microsoft Windows [version 10.0.19044.3086]
(c) Microsoft Corporation. Tous droits réservés.
C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID hpt"
No username or password!
C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID" "hpt"
No username or password!
C:\WINDOWS\system32>
Did you find out why it didn't work?
Re: Can't command "hptraidconf.exe" in one line
Posted: 17 Aug 2023, 19:05
by To7
Unfortunately not
I have send each line one by one....