Can't command "hptraidconf.exe" in one line

[To7]

Hello at all,

I have a the D8 Thunderbolt 3 and try to run in Windows 10 console the command :

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# hptraidconf query controllers RAID hpt

And the answer is :

No username or password!

Nevertheless i'm sure the LOGIN and PSWD is good because i can connect the DAS, if i run the same command in several lines

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C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe

and after

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HighPoint Windows CLI, Please Input
        UserName: RAID
        Password: hpt

the answer is this time :

HPT CLI > query controllers
ID Channel Name
1 16 RocketRAID 3740 SAS Controller
------------------------------------------------------------------------------

Someone know why, i can't run this command in only one line, like on the documentation ?

Have a good day

[TMzethar]

Please try uninstalling and reinstalling RAID Manager Pro. If it encounters interception from a firewall or other security software, you can allow it or temporarily disable the security software.

[To7]

Hello TMzethar

First thanks for your quick answer

I was surprised by your solution, since I told you that the "hptraidconf.exe" client works correctly by driving the "hptsvr.exe" server.
But as you are the professional, I followed your advice without really believing it.
So I uninstalled the driver, then reinstalled and I also stopped the only antivirus I have (W10's) and stopped all the firewalls (Private, Public, etc.)
And I have exactly the same result.
see yourself



I wish you a good day

[RyanYang]

We recommend that you follow our installation guide directly: https://support.terra-master.com/download

[To7]

I have read your documentation, and it's exactely what i have do for install my DD
In fact all works fine, except this history of sending a command line to "hptraidconf.exe" with the Windows console in one line
Then i think it's not a preoblem of installation, but a bad syntax command since tha works in three lines

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HighPoint Windows CLI, Please Input
        UserName: RAID
        Password: hpt

but not in only one line

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# hptraidconf query controllers RAID hpt

like the documentation say

[Gremlin]

Long time since I used Highpoint controllers, but I do see your quandry.

Have you tried enclosing User and Password in quotes? (Just a thought).

[To7]

Hello Gremlin

Yes i have thinking to write

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# hptraidconf query controllers "RAID" "hpt"

But you give to me an idea, i haven't try

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# hptraidconf query controllers "RAID hpt"

I try immediately and give information

[To7]

I have try, and unfortunately, the two solutions not works

Microsoft Windows [version 10.0.19044.3086]
(c) Microsoft Corporation. Tous droits réservés.

C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID hpt"
No username or password!

C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID" "hpt"
No username or password!

C:\WINDOWS\system32>

[trendjack]

I have try, andslope unfortunately, the two solutions not works

Microsoft Windows [version 10.0.19044.3086]
(c) Microsoft Corporation. Tous droits réservés.

C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID hpt"
No username or password!

C:\WINDOWS\system32>"C:\Program Files (x86)\RAID Manager Pro\Service\hptraidconf.exe" hptraidconf query controllers "RAID" "hpt"
No username or password!

C:\WINDOWS\system32>

Did you find out why it didn't work?

[To7]

Unfortunately not
I have send each line one by one....