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F5-221 VPN Connection Issues
Posted: 27 May 2020, 18:28
by Stevd
Has anyone been able to set up a vpn connection to NordVPN or any other VPN provider from a F5-221
I have tried setting up the connection by downloading the config file and also found the server certificates. When I try to connect it just fails.
I see there is another similar thread but no outcome.
Re: F5-221 VPN Connection Issues
Posted: 27 May 2020, 21:15
by TMroy
Hi, please make sure you have selected a correct protocol and used correct credential provided by your VPN service provider.
Re: F5-221 VPN Connection Issues
Posted: 27 May 2020, 21:33
by Stevd
Yep, I have done all of that.
The only protocol which should work is the OpenVPN protocol as this is the only protocol that NordVPN allows from the terramaster list, but I just can't seem to get ot to play.
Re: F5-221 VPN Connection Issues
Posted: 28 May 2020, 20:14
by Stevd
Terramaster TOS seems to force you to put a CA certificate in, however on other VPN setup tutorials it seems this isn't necessary. Am I doing something wrong?
Re: F5-221 VPN Connection Issues
Posted: 29 May 2020, 13:44
by TMSupport
Yes, a CA certificate is needed.
Re: F5-221 VPN Connection Issues
Posted: 29 May 2020, 17:33
by Stevd
Even with a CA certificate, it still doesn't work.
Re: F5-221 VPN Connection Issues
Posted: 01 Jun 2020, 13:55
by TMSupport
Please contact us at support(a)terra-master.com, a remote check will be arranged for you.