Page 1 of 1
Restart from shutdown fail
Posted: 13 May 2023, 08:03
by Beguate
See attached image, The NAS restarted from shutdown. But it does't wook as before.
How can I fix it as before or normal modo?
Re: Restart from shutdown fail
Posted: 13 May 2023, 14:25
by RyanYang
Can I access it normally before restarting?
If the initialization interface appears due to an abnormal power outage, you can try shutting down and reinserting the hard drive before turning it on. This may be caused by a file system abnormality. If it still doesn't work, you can contact our technical support team.
Re: Restart from shutdown fail
Posted: 15 May 2023, 22:54
by Beguate
I tried to reinserting 2 hard drive after shut down power button. And then appeare "502 Bad Gateway".. How can I fix it??? I have Linux machine, I have to read hard drive as USB storage for recovery datos?
Re: Restart from shutdown fail
Posted: 15 May 2023, 22:57
by Beguate
I tried to access 192.168.1.### and and then it appear same massage as attached image.
Re: Restart from shutdown fail
Posted: 16 May 2023, 00:30
by Beguate
Restart with reinserting 2 drives. But same as before. It not start as normal. How can I try for repair?
Re: Restart from shutdown fail
Posted: 16 May 2023, 00:41
by Beguate
fsck /dev/sda#
I have to do it conecting with Linux machine ???
Re: Restart from shutdown fail
Posted: 16 May 2023, 02:09
by Beguate
I sent e-mail, please check it.
Re: Restart from shutdown fail
Posted: 16 May 2023, 06:18
by Beguate
Hello, I removed hard disk 2 and I conected it with USB SATA cable to Linux (UBUNTU ). And then It doesn't appear nothing in the screen of linux and I can not read the hard drive from Linux.
It seems me the hard drive is out of order.
Re: Restart from shutdown fail
Posted: 16 May 2023, 09:33
by TMzethar
Not sure why you are taking such a step? Is it for reading data?
We'll keep an eye out for letters with similar issues.
If you prefer to do it yourself, you can try:
1. Change the browser or clear the browser cache
2. Replacement You can try to reinstall TOS, which may solve the problems caused by system errors and virus intrusion:
viewtopic.php?f=76&t=423
3. Repair the file system that may have errors:
viewtopic.php?f=79&t=2575
Re: Restart from shutdown fail
Posted: 16 May 2023, 12:39
by Beguate
I did as your instruction, but it not repairs, it doesn't fix,
OK, I try as you say.
I have ID and password, and then it is not necesary reinstall TOS. is it true?
I try to repair as this viewtopic.php?f=79&t=2575. OK