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U4-111 TOS 5.1.33 No Resources

Posted: 29 Apr 2023, 22:22
by Binary100100
As the subject suggests.
I have an U4-111 model with 4 10TB in Raid-6 with TOS 5.1.33.
Absolutely nothing shows up in Resource Monitor.
Resource Monitor.PNG
It had worked using TOS 4.x but as soon as I upgraded to TOS 5 (after a system reset of course) I immediately noticed that it somehow still saved my resource monitor history from 4.x but would no longer run on 5.0.
I tried deleting the history hoping that it would somehow refresh but that didn't help.

Advice?

Also, when rebooting this system takes a very long time to initialize. It wasn't too bad with TOS 4... maybe 5 minutes. But with 5.1 it takes at least an hour! I receive a ping reesponse almost immediately and within about 5 minutes get access to my shared media but the OS takes forever.

Re: U4-111 TOS 5.1.33 No Resources

Posted: 30 Apr 2023, 14:25
by TMroy
May I know how did you update your 4.x to TOS 5.1.33? may I know your update routine?

Re: U4-111 TOS 5.1.33 No Resources

Posted: 30 Apr 2023, 18:29
by Binary100100
TMroy wrote: 30 Apr 2023, 14:25 May I know how did you update your 4.x to TOS 5.1.33? may I know your update routine?
I followed the instructions here:
https://www.youtube.com/watch?v=e1ukLBKdLaE
Basically I:

Re: U4-111 TOS 5.1.33 No Resources

Posted: 30 Apr 2023, 20:17
by RyanYang
We're going to verify that.If this defect is found, we will Readapt this model.

Re: U4-111 TOS 5.1.33 No Resources

Posted: 30 Apr 2023, 20:23
by Binary100100
TMRyan wrote: 30 Apr 2023, 20:17 We're going to verify that.If this defect is found, we will Readapt this model.
Thanks for looking into it. I've set this to alert my email and I'll stay tuned.

Re: U4-111 TOS 5.1.33 No Resources

Posted: 05 May 2023, 15:38
by RyanYang
We did not find this issuse, you can reinstall TOS 5.1.33.

Re: U4-111 TOS 5.1.33 No Resources

Posted: 05 May 2023, 17:16
by Binary100100
I just re-installed TOS_X642.0_Update_5.1.33_00360_2304141548
No resources.

Nothing is showing up in resource monitor.
I have it set to Enable continuous system resource monitoring with a retention of 30 days.
But everything says 0%. (Load, CPU and Memory Usage.)

Re: U4-111 TOS 5.1.33 No Resources

Posted: 08 May 2023, 13:45
by Binary100100
I don't have an options button or a reset to defaults available.
I have a Settings option. I select that and the only option it leaves me is "Enable Continuous Resource Monitoring" with a retention time and storage location (which is greyed out and can't be edited. /tmp/TOS_CONFIG/sysem.db )

Re: U4-111 TOS 5.1.33 No Resources

Posted: 08 May 2023, 19:30
by TMzethar
{L_BUTTON_AT}Binary100100

After updating from TOS4 to TOS5, some webpage caches may affect the display, please try to clear the browser cache.Can you provide us with a screenshot of your latest description?

Re: U4-111 TOS 5.1.33 No Resources

Posted: 08 May 2023, 19:44
by Binary100100
I already did on the first post.