Config file not being found

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives.
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wishindo
Posts: 9
Joined: 14 Oct 2022, 08:38
United States of America

Config file not being found

Post by wishindo »

Cloudsync app ver. 2.4.25 appears to be unable to load its config file, leading it unable to load the connections and tasks I made previously. TOS version is 5.1.29-00343. Logging in with ssh shows that there is still a config file present. There are no actual logs in the log folder (there is one .log file, but it is empty).
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: Config file not being found

Post by RyanYang »

You can re-enable the app in the App Center. If that doesn't work, you can uninstall and reinstall the app.
Do not check "Delete configuration" when uninstalling the app.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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wishindo
Posts: 9
Joined: 14 Oct 2022, 08:38
United States of America

Re: Config file not being found

Post by wishindo »

The app was indeed disabled, re-enabling it fixed it.

However, I did not disable it myself. Is it possible for TOS to auto-disable apps, like if they are misbehaving?
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