Cannot browse media location on plex after updating

Discussion on Plex media server and clients
Locked
User avatar
Toufas
Posts: 9
Joined: 08 Oct 2020, 06:41

Cannot browse media location on plex after updating

Post by Toufas »

I just updated to tos5, installed last version of plex through tmnascommunity, had to make a new server on plex and now I cant seem to add library locations.
I cannot browse to add the folders

Is there any solution?
User avatar
RyanYang
TM Support
Posts: 1082
Joined: 01 Dec 2020, 11:50
China

Re: Cannot browse media location on plex after updating

Post by RyanYang »

You need to go to the TOS control panel to set the media user group permissions for these shared folders.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
Toufas
Posts: 9
Joined: 08 Oct 2020, 06:41

Re: Cannot browse media location on plex after updating

Post by Toufas »

Still nothing

This update has broken a lot of things. I wish i havent upgraded.
User avatar
RyanYang
TM Support
Posts: 1082
Joined: 01 Dec 2020, 11:50
China

Re: Cannot browse media location on plex after updating

Post by RyanYang »

Did you modify the shared folder permission of the media user group?
After the modification you will be able to see the contents of the folder.
If you still can't see it, you can try to re-enable the application in Application Center.
media.png
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Locked

Return to “Plex Media Server”