The initBoot contains some programs that are used to configure the basic hardware before TOS is started, and these programs are stored in a USB flash drive. Unexpected power outages, abnormal shutdowns, and hardware failures can all cause the initBoot to fail. If your x.86 TNAS cannot be started normally, and the device cannot be searched when booting without a hard disk, it is most likely that the initBoot is faulty.
Following is the instruction to fix a faulty USB initBoot by building a new USB drive.
Applicable models
F2-223、F2-423、F4-223、F4-423
T6-423、T9-423、T12-423
U4-423、U8-423、U12-423
Applicable version:
TOS 5
System Requirements:
1.Ubuntu18.04 or above, centos6 or above.
Please refer to the following steps(Take Ubuntu as an example):
1. Prepare a empty USB drive
2. Install VMware Workstation Pro with Windows/Mac.
3. Install Ubuntu System in VMware Workstation Pro.
4. Boot the installed Ubuntu system.
5. Plug in the USB to a Windows computer and select "Connect to Virtual Machine".
6. Open Terminal in Ubuntu.
7. Enter “sudo -i”, and then enter the password of the current user to switch the user to root. (The password will not be displayed when entering the password)
8. Enter "cd /mnt/" to enter the mnt directory, enter "wget https://download2.terra-master.com/bzImage_uefi.zip" to download the file.
After the download is complete, you can enter "ls" to check whether the compressed package has been successfully downloaded.
9. Enter "unzip bzImage_uefi.zip" to unzip the compressed package. After decompression, you can enter "ls" and press Enter to view the decompressed files.
10. Enter ”chmod +x make_uefi grub.cfg x86_64-efi.cfg”.
11. Enter "./make_uefi bzImage" to write the initialization file to USB.
When you see the following information, it means that the USB boot disk has been created successfully.
########done################
#######COMPLATE!!!####################
It may prompt "uid1000" and "guid1000" permission issues, please ignore.
12. Take out the U disk and connect it back to TNAS.
Remark
If you are not comfortable with using the command line or making a new initBoot on your own, you can contact our customer service to buy a new one.
How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- raroth92361
- Posts: 1
- Joined: 19 Apr 2023, 08:45
Re: How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
If it prompts "grub2-install: not found", please execute the following command:
Code: Select all
command execution order below. This order of commands worked for me.
mkdir /mnt/tosusb
mount /dev/sdb1 /mnt/tosusb
apt install grub-efi-amd64
cp /mnt/x86_64-efi.cfg /mnt/tosusb/boot/grub/
cd /
umount /mnt/tosusb
Code: Select all
command execution order below. This order of commands worked for me.
mkdir /mnt/tosusb
mount /dev/sdb1 /mnt/tosusb
apt install grub-efi-amd64
cp /mnt/x86_64-efi.cfg /mnt/tosusb/boot/grub/
cd /
umount /mnt/tosusb
Re: How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
do I just need a brand new USB drive or do I need to format the new drive in a specific way?
Re: How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
Both new and old ones are acceptable. Generally do not require special treatment in advance.
Please note that the USB drive used to create USB initboot will be formatted.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
What capacity USB?
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
- crisisacting
- Posts: 275
- Joined: 20 Jan 2022, 16:42
Re: How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
Thanks
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
Re: How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
I reset the bios to factory settings, thereby losing the preset keys. nas f2-423 inserted a new disk, but the TOS boot does not go, startup writes.nsh Tried to set the UEFI boot from the bootable USB flash drive in the BIOS, but after restarting UEFI turns off again. Tell me how to fix the download from the bootable UEFI flash drive?
addition- if I install a bootable windows 10 UEFI flash drive, then the download takes place without problems.
addition- if I install a bootable windows 10 UEFI flash drive, then the download takes place without problems.
Re: How to fix a faulty USB initBoot for your TNAS? (x.86 UEFI method)
Maybe you can try to update BIOS: viewtopic.php?t=4238
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)